Community Programs & Outreach Operations Intern

Public Service Division; Singapore; On-site; SGD 10,000 - 17,000; Full time

Job summary

Public Service Division is seeking a proactive intern to support day-to-day administrative and operational needs of the Course and Interest Group Development team in Singapore. You will maintain course records, coordinate with partners, and assist in community events at CCs/RCs/RNs/NCs.

You will also help prepare reports, create social media content, and act as the primary contact during the Manager's absence to ensure continuity of course administration and stakeholder communications.

Qualifications

• Currently pursuing a diploma or degree in a relevant field.
• Strong organisational and administrative skills with attention to detail.
• Able to manage multiple tasks and meet deadlines in a fast-paced environment.
• Good interpersonal and communication skills, both written and verbal.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Familiarity with social media platforms and basic content creation tools is an advantage.
• Resourceful, proactive, and able to work independently as well as in a team environment.
• Interest in community engagement, programme administration, and stakeholder management.

Responsibilities

• Maintain and update course records, trainer databases, and related administrative documentation.
• Coordinate with internal and external stakeholders to support course administration and operational matters.
• Assist in the planning, organisation, and execution of community events, outreach programmes, and engagement activities at CCs/RCs/RNs/NCs.
• Support the preparation of reports, presentations, and other programme-related materials.
• Create and curate social media content and promotional materials to support course marketing and outreach efforts.
• Monitor enquiries and support stakeholder communications to ensure timely follow-up and service delivery.
• Provide operational and administrative support to ensure continuity of work during periods of staff absence.
• Perform any other duties or projects assigned by the supervisor.

Skills

Organisational skills

Interpersonal communication

Time management

MS Office proficiency

Social media familiarity

Independent and teamwork

Community engagement

Education

Diploma/degree in Business, Communications, Marketing, Public Administration, Social Sciences, or Event Management

Tools

Microsoft Office

Job description

Public Service Division is seeking a proactive intern to support day-to-day administrative and operational needs of the Course and Interest Group Development team in Singapore. You will maintain course records, coordinate with partners, and assist in community events at CCs/RCs/RNs/NCs.

You will also help prepare reports, create social media content, and act as the primary contact during the Manager's absence to ensure continuity of course administration and stakeholder communications.