iLembe District, uMzinyathi District, King Cetshwayo District and Zululand District
JOb Purpose
Plays a key role in strengthening relationships with community stakeholders and leaders, supporting the delivery of Early Childhood Development (ECD), nutrition, and mental health services at outreach sites. The role involves mobilizing caregivers, facilitating awareness sessions, and collecting community-level data in collaboration with ECD facilitators and project team members to ensure effective delivery of services within the communities.
RESPONSIBILITIES
- Conduct daily field visits to ECD outreach sites to support and deliver project activities.
- Utilize community engagement approaches to build and maintain relationships with community leaders (chief representatives, councilors, religious leaders, caregivers).
- Mobilize and encourage communities and caregivers to participate and attend key awareness sessions, co-creation activities, and other project events.
- Support demand-generation activities to increase participation in services.
- Manage daily project-specific tasks and targets as delegated by the project team.
- Document community engagement and project activities in standard reporting tools and submit within deadlines.
- Distribute and replenish project resources (e.g., HomeKit, nutrition supplies) to outreach sites.
- Coordinate with program staff (ECD, nutrition, mental health, playhouse) to ensure effective playhouse service delivery.
- Provide peer support to colleagues in resolving field-level challenges.
- Capture photos/videos for approved awareness and social media campaigns.
- Assist the Project Officer in organizing Community Committee meetings and recruitment activities.
- Support ad-hoc project activities as delegated by the line manager.
Required Qualification
- At least Grade 12 / Matric (NQF Level 4).
Required Experience
- 1–2 years of relevant community-based experience, preferably in education, health, or social services.
Required Skills
- Task management and results orientation – works diligently to complete assigned tasks accurately and on time, contributing directly to program targets.
- Relationship building and teamwork – builds trust with caregivers, community members, and local leaders while collaborating effectively as part of a team.
- Accountability and integrity – maintains ethical conduct in all community interactions, ensures accurate documentation, and uses tools responsibly for data collection.
- Adaptability and resilience – responds flexibly to changing community needs, mobilizes participation, and escalates challenges appropriately to ensure quality service delivery.
- Digital literacy – able to work with paper-based and online screening tools as well as mobile applications for data collection and reporting.
- Multilingual communication – able to communicate effectively in English and local community languages (e.g., IsiZulu).
- Work as an integrated member of the project team.
- Knowledge of the region/community of project implementation.
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