Community Partnerships & Programs Manager

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division invites applications for a role supporting the CDC Vouchers Scheme. You will assist the AD/Head to engage CDCs and community partners, troubleshoot scheme issues from residents, merchants, and banks’ perspectives, and coordinate stakeholder interactions.

You will help plan the journey for merchants and residents, assist in data collation and analysis, and follow up on referrals or queries.

Responsibilities

• Collaborate with the AD/Head to engage the CDCs and community partners to identify and troubleshoot scheme issues
• Coordinate meetings for merchants and community partners such as grassroots and associations
• Build rapport with CDC Master Trainers and run regular check-ins for feedback sharing
• Assist in planning the merchant and residents journey for the national initiative
• Support data collation and data analysis
• Handle referrals and queries from stakeholders
• Follow up on technical or operational issues with stakeholders
• Participate in other CDC Vouchers Scheme initiatives including event launches

Job description

Public Service Division invites applications for a role supporting the CDC Vouchers Scheme. You will assist the AD/Head to engage CDCs and community partners, troubleshoot scheme issues from residents, merchants, and banks’ perspectives, and coordinate stakeholder interactions.

You will help plan the journey for merchants and residents, assist in data collation and analysis, and follow up on referrals or queries.