Communications Manager, Singapore

Marketing, Communications & Public Policy; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Grab is seeking a Communications Manager in Singapore to shape priorities and deliver high-quality communications across corporate, policy and partner-facing areas. You will report to the Singapore Communications Lead and support corporate, policy, business and partner-facing communications.

You will balance sustained reputation-building with daily issues and crisis communications, in a fully onsite role at One North.

Qualifications

• Experience delivering integrated communications campaigns across corporate, consumer, policy and digital channels.
• Ability to lead issues and crisis communications with timely, credible messaging.
• Strong media engagement and advisory capabilities for senior leaders.
• Experience mentoring junior team members and improving workflows with GenAI tools.

Responsibilities

• Develop and deliver integrated communications campaigns that build sustained understand, trust and positive perception of Grab
• Lead issues and crisis communications for daily issues, including risk anticipation, stakeholder alignment, messaging development, media response, etc.
• Advise internal business leaders on communications strategies, narrative development, media engagement and reputation considerations
• Lead communications for corporate campaigns, regulatory advocacy, change management, and other programs
• Anticipate, plan and manage multi-audience and multi-channel communications for daily issues, ensuring timely and aligned responses
• Build trusted relationships with media, commentators, community stakeholders and agency partners, while identifying opportunities to strengthen Grab's visibility and credibility
• Analyse communications performance and use data-driven insights to improve planning, execution, and impact
• Mentor junior team members, and use GenAI tools responsibility to improve productivity, refine workflows and create new communications ideas

Skills

Integrated campaigns

Crisis communications

Media relations

Stakeholder engagement

GenAI tools

Mentor juniors

Data analysis

Strategic counsel

Job description

Get to Know the Team

The Communications team promotes and protects Grab's reputation in Singapore. We tell the stories behind Grab's products, people and impact, helping audiences understand how Grab creates value for consumers, partners and communities.

Working across corporate, consumer, policy and digital communications, we engage media, policymakers, creators, ecosystem partners and the wider public to build trust, strengthen our brand and support business growth.

Get to Know the Role

As Communications Manager, you will report to the Singapore Communications Lead to shape priorities and deliver high-quality communications across the team. You will support corporate, policy, business, and partner-facing communications.

You will balance sustained reputation and perception building, with daily issues and crisis communications.

This is a fully onsite role at our Singapore's One North office.

The Critical Tasks You Will Perform

• Develop and deliver integrated communications campaigns that build sustained understand, trust and positive perception of Grab
• Lead issues and crisis communications for daily issues, including risk anticipation, stakeholder alignment, messaging development, media response, etc.
• Advise internal business leaders on communications strategies, narrative development, media engagement and reputation considerations
• Lead communications for corporate campaigns, regulatory advocacy, change management, and other programs
• Anticipate, plan and manage multi-audience and multi-channel communications for daily issues, ensuring timely and aligned responses
• Build trusted relationships with media, commentators, community stakeholders and agency partners, while identifying opportunities to strengthen Grab's visibility and credibility
• Analyse communications performance and use data-driven insights to improve planning, execution, and impact
• Mentor junior team members, and use GenAI tools responsibility to improve productivity, refine workflows and create new communications ideas