Cloud Operations Engineer, AWS Managed Services

Amazon Inc.; Singapore; On-site; SGD 110,000 - 180,000; Full time

Job summary

Amazon Web Services Singapore Private Limited is seeking an Operations Engineer for AWS Managed Services in Singapore. You will join a world-class team focused on automating deployment, monitoring, patching, security, and provisioning of infrastructure to support global customers.

You will operate the Managed Service platform, diagnose complex issues across multiple AWS services, and contribute to tooling that enables rapid, reliable operations while prioritizing security and uptime.

Qualifications

• 4+ years of network and operating system support experience
• 4+ years of virtualization, orchestration and cloud computing experience
• 4+ years of CI/CD experience
• Bachelor’s degree in computer science or equivalent, or 4+ years of technical support experience

Responsibilities

• Operate the Managed Service platform and collaborate with internal service teams to meet customers' infrastructure and deployment needs.
• Troubleshoot deployments, recreate customer issues, and build proof-of-concept applications; apply advanced troubleshooting techniques.
• Work on highly complex customer problems spanning multiple AWS services.
• Help build and maintain CloudFormation templates and scripts to automate AWS resources and configuration changes.
• Collaborate to build utilities and tools for internal use that enable safe, high-speed operation at scale.
• Provide the voice of the customer to internal AWS teams and drive communications during critical events.
• Learn and leverage emerging technologies.

Skills

Network & OS support

Virtualization & Cloud computing

CI/CD

Scripting (Python/Perl/Bash/PowerShell

Education

Bachelor’s degree in CS or equivalent (or 4+ years technical support)

Tools

Python scripting

PowerShell

Job description

Amazon Web Services Singapore Private Limited is seeking an Operations Engineer for AWS Managed Services in Singapore. You will join a world-class team focused on automating deployment, monitoring, patching, security, and provisioning of infrastructure to support global customers.

You will operate the Managed Service platform, diagnose complex issues across multiple AWS services, and contribute to tooling that enables rapid, reliable operations while prioritizing security and uptime.