Cloud Observability & SRE Engineer (24/7 Ops)

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

GMP Technologies (S) Pte Ltd seeks a skilled IT Operations professional to oversee centralized monitoring across applications, databases, infrastructure, and networks for 24/7 services. You will monitor health via metrics, logs, and dashboards, triage incidents, and coordinate rapid resolutions with cross-functional teams.

Responsibilities include designing monitoring strategies, maintaining dashboards, managing cloud costs, and driving SRE practices with SLIs/SLOs.

Qualifications

• Degree or Diploma in Computer Science, Information Technology, Engineering, or related discipline.
• Min 3–5 years in IT Operations, infra monitoring, NOC, or cloud infra.
• Hands-on with enterprise monitoring and observability platforms.

Responsibilities

• Manage and operate centralized monitoring across applications, databases, infrastructure, and networks for 24/7 services.
• Continuously monitor system health using metrics, logs, dashboards and alerts to detect issues.
• Perform initial incident triage and coordinate resolution with cross-functional teams.
• Design and improve monitoring strategies, alerts, escalation policies, and observability standards.
• Develop real-time service health dashboards and operational reports for stakeholders.
• Support major incident management with diagnostics and coordination.
• Identify recurring incidents to improve monitoring coverage and reliability.
• Monitor AWS cloud and infrastructure costs, implement cost governance and tagging.
• Prepare cost reports and forecasts to optimise resource use while balancing performance.
• Drive observability initiatives and site reliability engineering practices including SLIs/SLOs.
• Maintain documentation on monitoring architecture and governance.
• Participate in after-hours support when required.

Skills

Observability

Log analysis

Cross-team collaboration

AWS monitoring

Cost governance

Education

Degree or Diploma in IT/CS/Engineering

Tools

Amazon CloudWatch

Grafana

Prometheus

ELK/Splunk

Cost management tools

Job description

GMP Technologies (S) Pte Ltd seeks a skilled IT Operations professional to oversee centralized monitoring across applications, databases, infrastructure, and networks for 24/7 services. You will monitor health via metrics, logs, and dashboards, triage incidents, and coordinate rapid resolutions with cross-functional teams.

Responsibilities include designing monitoring strategies, maintaining dashboards, managing cloud costs, and driving SRE practices with SLIs/SLOs.