Cloud Engineer (Monitoring / AWS)

SEARCH INDEX PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

SEARCH INDEX PTE. LTD. in Singapore seeks an IT Monitoring & Service Assurance specialist to maintain monitoring platforms across applications, databases, infrastructure, and cloud environments.

You will monitor health via logs and metrics, develop dashboards, support AWS cloud costs, and help drive reliability with SRE practices. The role requires 3–5 years in IT operations and strong analytical skills.

Qualifications

• Degree or diploma in Computer Science, IT, Engineering, or related field.
• 3–5 years of experience in IT operations, infrastructure support, service assurance, NOC, or cloud environments.
• Hands-on experience with monitoring and observability platforms such as CloudWatch, Grafana, Prometheus, Splunk, ELK Stack.
• Experience working in hybrid environments (on-premise and AWS cloud).
• Strong understanding of infrastructure, system, network, and application monitoring concepts.
• Familiarity with AWS Cost Explorer, cloud budgeting, tagging strategies, and cost optimization practices
• Knowledge of ITIL processes including Incident, Problem, and Change Management.
• Exposure to SRE practices and service reliability principles is advantageous.
• AWS Associate Certification and/or AWS FinOps Certified Practitioner preferred.
• Strong analytical and troubleshooting skills with the ability to correlate events across complex systems.
• Strong communication and stakeholder management abilities.
• Self-driven, proactive, and able to work independently in a fast-paced environment.
• Willing to provide after-hours support when required.

Responsibilities

• Manage and maintain monitoring and observability platforms across applications, databases, infrastructure, and network environments (on-premise and cloud).
• Monitor system health through logs, metrics, and alerts to identify issues, perform incident triage, and coordinate timely resolution with relevant team.
• Develop and maintain dashboards and reports to monitor service availability, performance trends, and operational insights.
• Support cloud cost monitoring and governance initiatives, including cost tracking, tagging strategies, and optimization opportunities.
• Drive continuous improvements in monitoring coverage, automation, and operational processes to enhance service reliability and efficiency.
• Participate in incident management, maintain documentation, and provide after-hours support when required.

Skills

Hybrid environments

SRE concepts

ITIL processes familiarity

Stakeholder management

Analytical & troubleshooting

Self-driven

After-hours support

Education

Degree/Diploma in CS/IT/Engineering

Tools

CloudWatch

Grafana

Prometheus

Splunk

ELK Stack

AWS Cost Explorer

AWS tagging strategies

Job description

• Monitoring & Service Assurance

• Cloud FinOps & Governance

• Incident & Service Operation

Responsibilities

• Manage and maintain monitoring and observability platforms across applications, databases, infrastructure, and network environments (on-premise and cloud).

• Monitor system health through logs, metrics, and alerts to identify issues, perform incident triage, and coordinate timely resolution with relevant team.

• Develop and maintain dashboards and reports to monitor service availability, performance trends, and operational insights.

• Support cloud cost monitoring and governance initiatives, including cost tracking, tagging strategies, and optimization opportunities.

• Drive continuous improvements in monitoring coverage, automation, and operational processes to enhance service reliability and efficiency.

• Participate in incident management, maintain documentation, and provide after-hours support when required.

Requirements

• Degree/Diploma in Computer Science, Information Technology, Engineering, or related discipline.

• Minimum 3–5 years of experiences in IT operations, infrastructure support, service assurance, NOC, or cloud environments.

• Hands-on experience with monitoring and observability platforms such as CloudWatch, Grafana, Prometheus, Splunk, ELK Stack, or similar tools.

• Experience working in hybrid environments (on-premise and AWS cloud).

• Strong understanding of infrastructure, system, network, and application monitoring concepts.

• Familiarity with AWS Cost Explorer, cloud budgeting, tagging strategies, and cost optimization practices.

• Knowledge of ITIL processes including Incident, Problem, and Change Management.

• Exposure to SRE practices and service reliability principles is advantageous.

• AWS Associate Certification and/or AWS FinOps Certified Practitioner preferred.

• Strong analytical and troubleshooting skills with the ability to correlate events across complex systems.

• Strong communication and stakeholder management abilities.

• Self-driven, proactive, and able to work independently in a fast-paced environment.

• Willing to provide after-hours support when required.