The Cloud Engineer irresponsible for the hands-on migration of on-premise virtual machines and infrastructure workloads to Microsoft Azure. This role supports migration execution, validation, troubleshooting, and post-migration stabilization under the guidance of the Technical Lead.
In addition, the role operates within a managed services environment, ensuring operational stability by proactively monitoring, troubleshooting, and resolving incidents across infrastructure and cloud platforms.
Key Responsibilities
VM Migration Execution
- Perform hands-on migration of virtual machines from on-premise environments to Azure using Azure Migrate and related tools.
- Support migration activities including discovery, assessment, replication, testing, and cutover.
- Execute migration strategies such as rehost (lift-and-shift) and assist with replatforming where required.
- Conduct validation testing to ensure successful migration and workload functionality.
- Support post-migration stabilization and performance tuning activities.
- Troubleshoot migration-related issues across compute, storage, and networking layers.
Cloud & Infrastructure Operations
- Provision, configure, and manage Azure Virtual Machines and related infrastructure components.
- Support Windows and Linux server administration in both on-premise and cloud environments.
- Assist in configuring hybrid networking components (VPN, ExpressRoute, DNS, etc.).
- Support backup, disaster recovery, and high availability configurations.
Technical Support & Incident Management
- Resolve incidents and service requests within agreed SLA timelines under general supervision.
- Monitor systems proactively and identify issues before service impact.
- Investigate, analyse, and troubleshoot technical issues across infrastructure environments.
- Maintain accurate and timely updates in ticketing systems with resolution details.
- Escalate complex issues to senior engineers or Technical Leads where required.
Service Delivery &Process Compliance
- Ensure adherence to ITIL processes including Incident, Problem, and Change Management.
- Support change implementation and document all activities accordingly.
- Contribute to continuous service improvement initiatives and operational efficiency.
- Participate in disaster recovery testing and operational readiness activities.
Collaboration &Knowledge Sharing
- Work closely with Technical Leads ,architects, and cross-functional teams to support migration and operational activities.
- Share knowledge and document solutions for common issues.
- Support junior engineers where required and contribute to team knowledge base.
Required Skills & Qualification
- 3-5 years of experience in IT infrastructure implementation and support.
- Hands-on experience with Azure infrastructure and migration projects.
- Strong skills in:
- Azure administration (VMs, storage, networking)
- Azure Migrate
- Windows and Linux server administration
- Networking fundamentals (IP, DNS, VPN)
- PowerShell scripting (basic to intermediate)
- Experience in VM provisioning, troubleshooting, and infrastructure operations.
- Exposure to enterprise IT environments and migration projects.
Key Competencies
- Strong problem-solving and troubleshooting skills.
- Ability to work in fast-paced and high-pressure environments.
- Good communication and stakeholder interaction skills.
- Detail-oriented with strong documentation practices.
- Customer-focused mindset with a commitment to service quality.
Qualifications & Certifications
- Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
- Preferred certifications:
- Microsoft Certified: Azure Solution Architect (Expert)
- Microsoft Certified: Azure AdministratorAssociate
- Other cloud or infrastructure certifications are advantageous.