Clinical Health Strategist & Performance Coach

A HEALING HEART MEDICAL PTE. LTD.; Singapore; On-site; SGD 47,000 - 69,000; Full time

Benefits offered by this job

CPF contributions

Job summary

A Healing Heart Medical Pte. Ltd. in Singapore is seeking a Clinical Health Strategist & Performance Coach to manage on-site client onboarding, engage walk-ins, and deliver personalised 1-on-1 coaching across multiple venues.

You will conduct initial discovery discussions, present wellness packages, and maintain client progression logs while driving retention and growth with partner facilities and client locations.

Qualifications

• Diploma or degree in sports science or related field.
• Experience in client-facing roles with consultative sales.
• Proven coaching capability and ability to engage clients face to face.

Responsibilities

• On-site client management: walk-in inquiries, discovery discussions, onboarding.
• Personalised 1-on-1 health coaching sessions at partner facilities or client locations.
• Account tracking, follow-up communications, and drive client retention.

Skills

Client servicing

Sales skills

Face-to-face coaching

Education

Diploma or Degree in Sports Science/Exercise Physiology/Kinesiology/Allied Health

Job description

As a Clinical Health Strategist & Performance Coach, you will play a dual role in client onboarding, account management, and personalised health coaching. Stationed on-site at our premises and working across different venues in Singapore, you will lead walk-in engagement and client account management.

This Role Is For You If You Are:

• A Personal Trainer / Strength Coach with proven client-servicing and sales skills who wants to move beyond commercial gym floor grinding.
• A Sports Science / Sports Therapy Graduate who is commercially driven, proactive, and thrives on face-to-face client discovery and intake.
• A Health & Wellness Specialist comfortable working on-site and delivering personalised 1-on-1 sessions at locations across Singapore.
• A Trainer or Health Specialist with experience working across all age groups, including active aging, senior mobility, or elderly populations, who can adapt physical guidance safely for older clients.

Key Responsibilities

• On-Site Client Management: Stationed on-site during scheduled shifts to handle walk-in inquiries, conduct initial discovery discussions, present wellness packages, and onboard new clients.
• Personalised Health Coaching & Delivery: Conduct 1-on-1 physical training and strategic health guidance sessions at designated partner facilities, outdoor locations, or client premises to meet operational targets.
• Account Tracking & Retention: Maintain structured client progression logs, manage follow-up communications, track retention metrics, and foster long-term client relationships

• On-Site Client Management: Stationed on-site during scheduled shifts to handle walk-in inquiries, conduct initial discovery discussions, present wellness packages, and onboard new clients.
• Personalised Health Coaching & Delivery: Conduct 1-on-1 physical training and strategic health guidance sessions at designated partner facilities, outdoor locations, or client premises to meet operational targets.
• Account Tracking & Retention: Maintain structured client progression logs, manage follow-up communications, track retention metrics, and foster long-term client relationships.

Requirements & Qualifications

• Education & Credentials: Diploma or Degree in Sports Science, Exercise Physiology, Kinesiology, Allied Health, or recognised personal training/coaching certifications (e.g., ACE, NASM, NSCA, FISAF, SG Coach, or equivalent).
• Experience: 1 to 3 years of experience in client-facing roles with a strong background in consultative sales, personal training, client acquisition, or allied health account management.
• Interpersonal Skills: Excellent balance of consultative sales drive and practical coaching capability. Proactive, self-motivated, and confident in conducting face-to-face discussions.
• Mobility: Comfortable traveling locally to partner facilities or client locations across Singapore.
• Public Representation: Willingness to serve as a professional, public-facing brand ambassador for the company on official channels.
• Disciplined: Demonstrated professional discretion, integrity, and adherence to client data privacy standards (PDPA) required.
• Self-Direction & Autonomy: High level of personal initiative and ability to work independently at off-site client locations with minimal supervision.
• Professional Drive: Comfortable managing one's own schedule, client tracking, and local travel efficiently.

Remuneration & Employee Benefits

• Compensation Package: Competitive Basic Monthly Salary + Performance Commission + Central Provident Fund (CPF) contributions.

Shortlisted candidates will be contacted via WhatsApp for a face-to-face interview.