Clinic Assistant - Patient Care & Admin, Career Growth

INTERNATIONAL EYE CATARACT RETINA CENTRE PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Career growth opportunities

Supportive work environment

Meaningful impact in healthcare

Job summary

INTERNATIONAL EYE CATARACT RETINA CENTRE PTE. LTD. is seeking a Clinic Assistant/Senior Clinic Assistant to support daily clinic operations and assist healthcare professionals in a dynamic healthcare environment.

The role involves managing patient records, greeting patients, scheduling appointments, and processing billing/claims, with a focus on patient care, confidentiality, and teamwork.

Qualifications

• Minimum of "N" level or NITEC certificate.
• Experience in a healthcare setting.
• Excellent communication and interpersonal skills to engage effectively with patients and team members.
• Strong multitasking abilities to manage multiple tasks in a fast-paced clinic environment.
• Proficiency in computer software to support administrative and clinical tasks.
• Compassionate and caring attitude towards patients.

Responsibilities

• Greet and assist patients upon arrival to create a welcoming clinic experience
• Schedule patient appointments and accurately manage patient records to ensure efficient clinic workflow
• Assist healthcare professionals during examinations and procedures to support quality care delivery
• Process billing and insurance claims to enable timely and accurate administrative operations
• Maintain a clean and organized clinic environment to uphold safety and hygiene standards
• Deliver patient care that aligns with clinical guidelines to ensure patient satisfaction and timely service
• Address patient concerns and feedback promptly to foster a patient-centered environment
• Protect patient confidentiality and privacy in all interactions and record handling

Skills

Communication

Multitasking

Interpersonal skills

Computer literacy

Compassionate care

Education

N level / NITEC

Tools

Computer software

Job description

INTERNATIONAL EYE CATARACT RETINA CENTRE PTE. LTD. is seeking a Clinic Assistant/Senior Clinic Assistant to support daily clinic operations and assist healthcare professionals in a dynamic healthcare environment.

The role involves managing patient records, greeting patients, scheduling appointments, and processing billing/claims, with a focus on patient care, confidentiality, and teamwork.