Clinic Assistant (5.5 Days Office Hours/Central/Paediatric) (ID: 669036)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider located in Singapore is looking for a dedicated individual to manage patient registrations, assist with inquiries, and support doctors during consultations. Responsibilities include handling payments, managing medical records, and ensuring cleanliness in consultation rooms. Ideal candidates should have at least a GCE 'O' level, excellent customer service skills, and proficiency in basic computer software like Microsoft Word and Excel.

Qualifications

• Minimum GCE 'O' level, NITEC, Higher Nitec or Diploma holders.
• Excellent customer service skills.
• Ability to operate basic computer software.

Responsibilities

• Handle patient registration and inquiries.
• Process payments and manage insurance claims.
• Assist the doctor during consultations.
• Prepare consultation rooms and manage medical equipment.
• Provide excellent customer service and maintain patient records.

Skills

Customer service skills

Basic computer skills

Education

GCE 'O' Level, NITEC, Higher Nitec, or Diploma

Job description

Responsibilities

• Handling patient registration, appointments, managing phone calls, and attending to walk‑in or email inquiries
• Processing payments, managing cashiering, and preparing submissions for insurance, Medisave, or other third‑party claims
• Assisting the doctor during consultations and simple procedures, chaperoning patients, and potentially dispensing medications
• Ensuring consultation rooms are prepared, managing medical equipment and consumables, and maintaining cleanliness standards
• Providing excellent customer service, maintaining patient records accurately, and ensuring patient safety

Requirements

• Minimum GCE "O’ level, NITEC, Higher Nitec or Diploma holders
• Possesses excellent customer service skill
• Able to operate basic computer software like Microsoft Word, Outlook, and Excel