Clinic Assistant

REPUBLIC HEALTHCARE HOLDINGS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare organization in Singapore is looking for a dedicated Clinic Assistant to join its team. This role involves welcoming patients, managing communications, maintaining medical records, and supporting doctors in various procedures. The ideal candidate should have strong communication skills, attention to detail, and the ability to multitask in a dynamic environment. Join a supportive team that values growth and makes a meaningful impact in patients' lives.

Benefits

Supportive work environment

Opportunities for training and development

Meaningful impact on patients' lives

Qualifications

• Prior experience as a Phlebotomist or Clinic Assistant in a healthcare setting is a plus.
• Familiarity with medical terminology, safety standards, and clinical procedures.
• Ability to manage multiple tasks and stay calm under pressure.

Responsibilities

• Welcome patients, create a positive and welcoming environment.
• Handle phone calls, emails, and WhatsApp messages.
• Maintain up-to-date and confidential medical records.
• Coordinate appointments, manage front desk tasks.
• Support doctors during procedures and ensure patient comfort.
• Manage specimen labeling and handling for lab testing.
• Monitor and order medical supplies and maintain workspace cleanliness.
• Uphold cleanliness and sterilization standards.

Skills

Attention to detail

Strong communication skills

Multitasking abilities

Teamwork

Education

Certification in phlebotomy or related fields

Job description

Join Our Caring and Dynamic Team as a Clinic Assistant!

Are you passionate about making a difference in patients' lives? Do you thrive in a supportive, fast-paced healthcare environment? We’re seeking a dedicated Clinic Assistant to join our clinic team and contribute to our mission of delivering exceptional care.

Your Key Responsibilities

• Welcome Patients with Warmth and Care: Create a positive and welcoming environment, address patient inquiries, and ensure they feel at ease before procedures or consultations.
• Frontline Communication: Handle phone calls, emails, and WhatsApp messages, providing timely and professional responses to patient inquiries.
• Accurate Record-Keeping: Maintain up-to-date and confidential medical records, adhering to clinic policies and compliance standards.
• Seamless Operations: Coordinate appointments, manage front desk tasks, patient registration, billing, and payment processes efficiently.
• Assist in Procedures: Support doctors during procedures such as ECG, wound dressing, circumcisions, and other minor surgeries, ensuring patients feel supported throughout.
• Expertise in Specimen Handling: Manage specimen labeling and handling, and prepare samples for lab testing with precision and adherence to safety protocols.
• Supply and Equipment Management: Monitor and order medical supplies, ensuring equipment and workspace are clean, organized, and ready for use.
• Infection Control & Safety: Uphold the highest standards of cleanliness and sterilization, ensuring a safe environment for patients and staff.

What We’re Looking For

• Experience & Skills: Prior experience as a Phlebotomist or Clinic Assistant in a healthcare setting is a plus, however we also welcome candidates eager to learn and grow. Certification in phlebotomy or related fields is also highly valued.
• Knowledgeable & Detail-Oriented: Familiarity with medical terminology, safety standards, and clinical procedures. Attention to detail is essential!
• Proactive Multitasker: Ability to manage multiple tasks, stay calm under pressure, and adapt to a dynamic clinic environment.
• Exceptional Communicator: Strong interpersonal and communication skills with a patient-first attitude.
• Team Player: Work collaboratively with colleagues to ensure smooth clinic operations.
• Flexibility: Availability to work varying shifts as needed.

Why You’ll Love Working With Us

• Supportive Work Environment: Be part of a team that values collaboration and professional growth.
• Meaningful Impact: Play a vital role in improving patients' lives every day.
• Room to Grow: Opportunities for learning and development in a thriving healthcare setting.

Ready to Make a Difference?

We’d love to hear from you! Submit your CV today, and join a team that’s committed to providing exceptional care and creating a positive impact in the healthcare community.