Client Servicing Digital Executive

DD2 MEDIA PTE. LTD.; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

DD2 MEDIA PTE. LTD. is seeking a proactive Client Servicing professional in Singapore to manage client relationships and coordinate digital marketing campaigns. You will liaise with internal teams to ensure campaigns meet objectives, timelines, and quality standards, while supporting proposals and reports.

The role requires strong communication, organization, and multitasking abilities in a fast-paced environment. Fresh graduates with a passion for digital marketing are welcome.

Qualifications

• Diploma or Degree in Marketing, Digital Marketing, Communications, Advertising, Media Studies, Public Relations, Business, or related fields.
• Minimum 1 year of experience in client servicing, account management, digital marketing, media, advertising, communications, or agency environments.
• Fresh graduates who are passionate about digital marketing may be considered.

Responsibilities

• Build and maintain positive relationships with clients.
• Serve as a key liaison between clients and internal teams.
• Understand client objectives and communicate campaign requirements clearly.
• Respond promptly to client inquiries and requests.
• Coordinate digital marketing campaigns across channels and ensure timely deliverables.
• Work with creative, content, media, and operations teams to ensure campaign success.
• Prepare campaign reports and presentation materials.
• Track project timelines and maintain accurate documentation.
• Support planning and campaign execution processes.
• Assist in proposals, presentations, and campaign recommendations.

Skills

Communication

Interpersonal skills

Organization

Time management

PowerPoint

Excel

Word

Multitasking

Detail-oriented

Proactive learner

Education

Diploma

Degree

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Job description

KEY RESPONSIBILITIES

Client Servicing

• Build and maintain positive relationships with clients.
• Serve as a key liaison between clients and internal teams.
• Understand client objectives and communicate campaign requirements clearly.
• Respond promptly to client enquiries and requests.

Campaign Coordination

• Coordinate digital marketing campaigns across various channels.
• Ensure campaign deliverables are executed according to agreed timelines.
• Work closely with creative, content, media, and operations teams to ensure campaign success.
• Assist in preparing campaign reports and presentation materials.

Project Management

• Track project timelines, deliverables, and campaign milestones.
• Maintain accurate project documentation and meeting notes.
• Ensure smooth workflow and communication among stakeholders.
• Support internal planning and campaign execution processes.

Business Support

• Assist in preparing proposals, presentations, and campaign recommendations.
• Conduct market and competitor research when required.
• Support business development and client retention initiatives.
• Stay informed of digital marketing trends and industry developments.

Additional Duties

• Perform any other duties assigned by management that are aligned with the role.

REQUIREMENTS

Education

• Diploma or Degree in Marketing, Digital Marketing, Communications, Advertising, Media Studies, Public Relations, Business, or related fields.

Experience

• Minimum 1 year of experience in client servicing, account management, digital marketing, media, advertising, communications, or agency environments.
• Fresh graduates who passionate about digital marketing also may be considered

Skills & Competencies

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficient in Microsoft PowerPoint, Excel, and Word.
• Ability to manage multiple projects simultaneously.
• Detail-oriented and highly accountable.
• Positive attitude and willingness to learn.
• Comfortable working in a dynamic and fast-paced environment.

WHAT WE LOOK FOR

• Passionate about digital marketing and client engagement.
• Strong relationship-building and coordination skills.
• A proactive problem-solver who takes initiative.
• Team-oriented with a collaborative mindset.
• Eager to learn and grow within the digital marketing industry.