Client Service & Investment Operations Executive

ITUS ASSET MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

ITUS Asset Management PTE. LTD. in Singapore is seeking an organised, digitally capable professional to transition into the asset-management industry. The role emphasizes client service and investment operations and offers structured on-the-job development and training.

The successful candidate will gain exposure to client onboarding, documentation, reporting, and working with fund administrators, custodians and other service providers. Prior professional-support experience is valued.

Qualifications

• 2–6 years of working experience in executive/personal assistance, business administration, client servicing or related professional-support roles.
• Diploma, Higher Nitec or degree in Business Administration, Accounting, Finance, Management, Legal Studies or similar.

Responsibilities

• Coordinate client and investor meetings and follow up on action items.
• Assist with client onboarding, subscription/ redemption documents and client records.
• Prepare client materials, reports and approved portfolio information.
• Coordinate with fund administrators, custodians, brokers and other service providers on operations.
• Support transaction processing, documentation and record keeping.
• Assist with post-trade checks, reconciliations and reporting.
• Utilize Excel, Microsoft 365, AI and workflow tools to improve processes.
• Provide limited executive-administration support and assist senior management meetings.

Job description

We are a Singapore-based licensed fund management company serving accredited and institutional investors. We are looking for an organised and digitally capable individual who is interested in transitioning into the asset-management industry.

This role is suitable for candidates with prior experience in executive assistance, personal assistance, business administration, client servicing, accounting administration, legal/corporate services or other professional-support functions who wish to develop a career in financial services.

The successful candidate will receive structured training and on-the-job development in client servicing, investment operations, transaction processing, reporting, financial-services workflows and digital process improvement.

Key Responsibilities

• Coordinate client and investor meetings and follow up on agreed action items.
• Assist with client onboarding, subscription/redemption documentation and maintenance of client records.
• Prepare client meeting materials, reports, presentation packs and approved portfolio information.
• Liaise with fund administrators, custodians, brokers, banks and other service providers on operational matters.
• Assist with transaction processing, operational documentation and record keeping.
• Monitor outstanding operational items and elevate exceptions where required.
• Assist with post-trade checks, reconciliations and maintenance of transaction records.
• Compile portfolio and client information for periodic reporting.
• Maintain internal trackers, checklists and control records.
• Assist with preparation of management reports, factsheets and operational reports using approved data.
• Use Excel, Microsoft 365, AI and workflow-automation tools to improve recurring administrative and operational processes.
• Support selected senior-management meetings by preparing agendas, meeting materials, minutes and action lists.
• Provide limited executive-administration support where required.

The substantive role will focus on client service and investment operations, rather than general secretarial duties.

Candidate Requirements

• At least 2–6 years of working experience in areas such as:
• Executive Assistant / Personal Assistant;
• administration or business support;
• client servicing;
• legal or corporate-secretarial support;
• accounting or finance administration;
• project coordination;professional-services support.
• Diploma, Higher Nitec or degree in Business Administration, Accounting, Finance, Management, Legal Studies or another relevant discipline.
• Good written and spoken English.
• Strong organisational and follow-up skills.
• Good attention to detail and ability to work accurately with documents and data.
• Comfortable using Microsoft Word, Excel, PowerPoint and Outlook.
• Willingness to learn and use AI, automation and other digital productivity tools.
• Ability to handle confidential information appropriately.
• Interest in developing a long-term career in asset management or financial services.

Prior investment-management experience is not required.

Candidates with strong administrative or executive-support experience who wish to make a career transition into financial services are particularly encouraged to apply.

Preferred Skills

• Experience in any of the following would be useful but is not essential:
• preparing management reports or presentation materials;
• maintaining client records;
• basic accounting or reconciliation;
• Excel pivot tables, lookup functions or data checking;
• Microsoft Power Automate or similar workflow tools;
• AI productivity tools;
• working with senior management or external professional-service providers.

Training Provided

• overview of asset management and investment funds;
• client servicing in a regulated financial institution;
• investor onboarding and documentation;
• transaction and trade lifecycle;
• post-trade processing and reconciliation;
• portfolio and client reporting;
• operational risk and escalation;
• confidentiality and regulatory requirements;
• Excel and data-management skills;
• workflow automation and responsible use of AI.