Client Service Analyst – Custody & Escrow Services

GLAS; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary + bonus

Paid annual leave + public holidays

Long service award

Career development & study support

Private medical insurance

Job summary

GLAS is seeking a detail-oriented Client Service Analyst to join the Custody & Escrow Services team in Singapore. The role focuses on supporting custody and escrow arrangements, processing transactions, and maintaining client records.

Early-career finance professionals will collaborate with internal teams and external partners to ensure accurate and timely service delivery. The ideal candidate has 1–2 years in financial operations or related fields, with strong attention to detail and the

Qualifications

• Degree in Finance or related discipline.

Responsibilities

• Develop understanding of GLAS custody and escrow infrastructure.
• Assist with operational administration of escrow and custody accounts.
• Assist with managing transaction execution of a wide range of corporate finance and other investment related matters.
• Support transaction processing activities such as receipt, release, and settlement of funds in accordance with approved instructions and internal procedures.
• Maintain accurate operational records for client accounts, transactions, and balances.
• Assist onboarding processes for new escrow or custody arrangements, including drafting fee proposal and required documentation.
• Assist with opening and ongoing administration of bank and brokerage accounts.
• Coordinate onboarding milestones and checklist management.
• Coordinate with internal and external stakeholders to ensure onboarding processes are completed efficiently and accurately.
• Prepare internal reports, trackers, and summaries relating to custody and escrow accounts.
• Data collation for management, audit, or compliance reporting purposes and liaising with internal/external parties.

Skills

Attention to detail

Stakeholder coordination

Education

Degree in Finance or related discipline

Job description

Client Service Analyst - Custody & Escrow Services

Location: Singapore

Salary: Competitive

Classification: Full-Time

About GLAS

GLAS is an award-winning independent debt administration services company providing, amongst other services, loan agency, security agency and corporate trustee services in the international debt capital markets.

With its origins in acting in complex restructuring transactions, GLAS' work covers a broad range of transactions ranging from direct lending with banks and debt funds to high yield bond issuances and complex debt restructurings. GLAS' services are delivered in connection with corporate debt, acquisition finance, project and infrastructure finance and sponsor and corporate-led leveraged finance transactions.

The business currently comprises more than 450 professionals servicing over 7000 transactions across its global platform. GLAS currently has offices in London, Sydney, New York, New Jersey, Brisbane, Melbourne, Paris, Frankfurt, Madrid, Rome, Milan, Dubai, Hong Kong and Singapore.

About the Role

We are seeking a detail-oriented Client Service Analyst to join our Custody & Escrow Services team. This is an excellent opportunity for an early-career finance professional to gain exposure to complex transaction structures, corporate finance activity, and client-facing service delivery.

You will support the administration and execution of custody and escrow arrangements, working closely with internal teams and external stakeholders to ensure seamless transaction processing and account management.

Key Responsibilities

• Develop understanding on GLAS custody and escrow infrastructure
• Assist with the operational administration of escrow and custody accounts, including cash and asset holding structures.
• Assist with managing transaction execution of a wide range of corporate finance and other investment related matters and ongoing transaction administration.
• Support transaction processing activities such as receipt, release, and settlement of funds in accordance with approved instructions and internal procedures.
• Maintain accurate operational records for client accounts, transactions, and balances.
• Assist with onboarding processes for new escrow or custody arrangements, including attending call with prospects, drafting fee proposal, agreements and organisation of required documentation.
• Assist with opening and ongoing administration of bank and brokerage accounts
• Support checklist management and tracking of onboarding milestones.
• Coordinate with internal teams to ensure onboarding processes are completed efficiently and accurately.
• Support preparation of internal reports, trackers, and summaries relating to custody and escrow accounts.
• Assist with data collation for management, audit, or compliance reporting purposes.Assist with coordination between stakeholders including: (i) internal - including legal, due diligence and GLAS transaction management teams in other jurisdictions, and (ii) external - clients, banking and broking partners.
• Support process improvement initiatives and documentation of operational workflows where required.
• Working consultatively with team members on ad-hoc tasks as assigned.

Skills, Experience & Qualifications

• Degree in Finance or related discipline.
• Strong attention to detail with 1-2 years of relevant experience in financial operations, custody, or corporate trust.
• Ability to coordinate across multiple internal and external stakeholders.

Benefits

• Competitive base salary plus discretionary annual bonus
• Paid annual leave plus Singapore public holidays
• Long service award
• Career development and study support available
• Private medical insurance

It's our people who make GLAS successful and we strive to recruit and retain the best people and operate in an environment underpinned by inclusivity, diversity, and opportunity. We recognise that a more inclusive workplace allows ideas and a variety of points of view to trigger discussions or deliver innovative results.

We want people at GLAS to be successful - we are committed in your career development. We truly believe in and live by our values of stepping in, stepping up and standing out.

In addition to our commitment to a diverse workforce we are also happy to talk about flexible working to support work life balance