Client Relationship Manager - CRISIL

CRISIL Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Coalition Greenwich, a leading analytics firm and a division of CRISIL, seeks a relationship-driven interview specialist to uncover insights in the finance industry within Singapore. You will engage with senior buy-side professionals across corporates and financial institutions and help execute marketing strategies while collecting critical data.

You will conduct interviews, input data into the Coalition Greenwich platform, and support research with strong communication and Excel skills,

Qualifications

• Excellent written and verbal communication skills.
• Experience in Asset Management, Corporate Banking or Markets.
• Prior client facing experience.
• Technically capable in Excel.
• Outstanding organizational, persuasive, and time-management skills.
• Tenacity and perseverance toward study results.

Responsibilities

• Arrange and conduct interviews with financial executives at selected Corporates and Financial institutions.
• Represent Coalition Greenwich to top executives, demonstrating high levels of ability, knowledge and integrity.
• Build and nurture relationships through in-person and telephone interviews.
• Collect data through conversations and questionnaires. Input data into Coalition Greenwich platform.
• Contribute to Coalition Greenwich research and insights through the data gathering and relationship building process.
• Manage team of freelancers in similar capacity.
• Nourish freelancers with product knowledge.

Skills

Relationship building

Interviewing

Communication

Excel

Time management

Persuasion

Job description

Coalition Greenwich is a leading analytics and business intelligence provider to the financial services industry. Our clients include Corporate and Investment Banks, Asset Managers, and Fintechs. We specialize in providing unique, high-value, actionable information to help our clients improve their business performance. Our suite of analytics and insights encompass all key performance metrics and drivers: market share, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception, behavioural drivers, and industry evolution. We are a division of CRISIL, an S&P Global Company.

THE ROLE :

The ideal candidate is passionate about developing relationships and uncovering insights in the finance industry with respect to Corporates and Financial Institutions

You will be responsible for cultivating relationships with senior buy-side professionals and obtaining valuable insights that give Coalition Greenwich its competitive advantage in the global consulting market.

In addition, you will help execute marketing strategies and conduct face-to-face and phone interviews directly with decision makers at some of the highest levels of global organizations. Individuals in this position will work closely VP of Asia Fielding as well as our consultants who run the study and provide the subject matter context to inform your interviews. Strong verbal and written communication skills, as well as the ability to be persuasive with buy-side clients are critical to the success of this role; financial markets knowledge is essential.

You will be expected to:

• Arrange and conduct interviews with financial executives at selected Corporates and Financial institutions
• Represent Coalition Greenwich to top executives, demonstrating high levels of ability, knowledge and integrity
• Build and nurture relationships through in-person and telephone interviews
• Collect data through conversations and questionnaires. Input data into Coalition Greenwich platform
• Contribute to Coalition Greenwich research and insights through the data gathering and relationship building process
• Manage team of freelancers in similar capacity
• Nourish freelancers with product knowledge

YOUR EXPERTISE:

Our ideal candidate is seeking to make a substantial difference to the quality of data in Singapore. Being a good relationship builder, professional manner and self-starter are essential. Candidates must also have experience in the Singapore market. Furthermore, the ideal candidate should possess the following essential (and desired) requirements:

• Experience in Asset Management, Corporate Banking or Markets
• Demonstrates solid business judgment and the ability to think and act independently
• Able to manage a portfolio and return the desired results within the allotted timeframe
• Prior client facing experience
• Excellent written and verbal communication skills
• Technically capable in Excel
• Outstanding organizational, persuasive, and time-management skills
• Tenacity and perseverance toward study results
• Solution driven and creative thinker
• Excellent phone manners