Client Relations & Growth Manager

MCI Career Services; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

MCI Career Services in Singapore is seeking a motivated Customer Service Specialist to drive new client acquisition and sustain strong relationships with customers. In this role you will ensure customer satisfaction, address and resolve complaints, and coordinate with other departments to deliver seamless service.

You may represent the company at industry trade shows and events when required. A Diploma in Business Administration and at least a year in customer service are preferred, with comfort

Qualifications

• Minimum 1 year of customer service experience.
• Diploma in Business Administration or related field.
• Experience in sustainability or agriculture industry preferred.

Responsibilities

• Acquire new clients and develop relationships with customers.
• Ensure customer satisfaction and resolve customer complaints.
• Represent the company at industry trade shows, conferences and events.
• Coordinate with other departments to provide optimal customer service.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Team player

Project management

Education

Diploma in Business Administration

Job description

MCI Career Services in Singapore is seeking a motivated Customer Service Specialist to drive new client acquisition and sustain strong relationships with customers. In this role you will ensure customer satisfaction, address and resolve complaints, and coordinate with other departments to deliver seamless service.

You may represent the company at industry trade shows and events when required. A Diploma in Business Administration and at least a year in customer service are preferred, with comfort