Client Partner

Thoughtworks; Singapore; On-site; SGD 128,916 - 193,374; Full time

Job summary

Thoughtworks is looking for a seasoned Client Partner in Singapore to join our Go-To-Market team in the Public Sector, Healthcare & Life Sciences (PH&LS) industry. This role involves managing senior client relationships, driving substantial revenue, and executing strategic account plans.

The ideal candidate should possess a deep understanding of the PH&LS sector, have experience in a consultative sales approach, and be adept at navigating the complexities of client challenges to deliver innovative solutions.

Qualifications

• Proven experience in selling professional and software development services in PH&LS.
• Success managing senior client relationships.
• Ability to drive revenue and profitability targets.

Responsibilities

• Build and maintain long-term relationships with client stakeholders.
• Drive 18-25 million USD in revenue from accounts.
• Develop and execute key account plans and go-to-market strategies.

Skills

Understanding of PH&LS industry

Strong business acumen

Experience in executive revenue-generating roles

Relationship management with senior clients

Consultative approach

Agile software delivery experience

Innovative thinking

Job description

We are a global software consultancy and a community of passionate, purpose‑led individuals. We think disruptively to deliver technology to address our clients, toughest challenges, all while seeking to revolutionise the IT industry and create positive social change.

Thoughtworks is seeking to expand our Go‑To‑Market team in PH&LS (short for Public Sector, Healthcare & Life Sciences) in Singapore to support some of our fastest growing accounts in this industry.

Our Client Partners are responsible for a portfolio of customers in the PH&LS space, give direction to client partners and business developers in this area and support them to expand our network, footprint and relationship. Furthermore, they also take responsibility for one of our major accounts during the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as client relationship management, account planning and growth, joint delivery governance and project reviews.

We are looking for a seasoned sales manager with a solid network and a proven experience in selling professional and software development services in the PHL&S industry.

Job Responsibilities

• You will establish, build, and maintain long‑term, value‑based relationships with a growing number of senior client stakeholders in different accounts.
• You will drive 18‑25 million USD in revenue and bookings per year from accounts to meet or exceed profitability targets.
• You will work on expanding our footprint, opening new opportunities and continuous margin improvement.
• You will understand and support your team to understand the industry context, the customer challenges and define mutual value for all parties.
• You and your team will develop and execute on key account plans and overall go‑to‑market strategies.
• You will achieve established revenue and profitability targets based on our yearly goals.
• You will work closely with the market/industry leadership team (consisting e.g. of the market tech director and industry experts).
• You will own the go‑to‑market plans creation/refinement for your industry vertical (PH&LS).
• Regular onsite presence at the client offices in Singapore will be required.
• You will work with your team to ensure a healthy pipeline throughout the year.

Job Qualifications

Technical Skills

• You have a good understanding of the PH&LS industry, familiarity with the main industry trends and drivers as well as relevant players.
• You have experience working in many different executive revenue‑generating roles requiring strong business acumen.
• You have experience in executive revenue‑generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win‑win’ value propositions at both company and individual levels.
• You have success managing and developing sophisticated senior client relationships and strategic business partnerships across the C‑suite.
• You have experience contributing to a clients’ business using a highly consultative and solution‑oriented approach.
• You have driven thought leadership and innovation experience for clients.
• You have influenced decisions by bringing in relevant industry trends and client stories on innovation and digital disruption.
• You have experience in agile (custom) software development project delivery with the ability to understand the momentum of technical projects and the challenges a highly technical team will face in project execution.
• Bonus points if you are well versed in agile delivery best practices.
• You are able to think out‑of‑the‑box and you can energise your team to come up with innovative ideas to create new revenue streams.

Professional Skills

• A national/global sensibility and a sophisticated view of the business.
• A strategic thinker, with the ability to translate concepts and ideas into practical and tactical action and the skills to create value propositions for clients.
• A goal‑oriented self‑starter, with strong consultative instincts and skills who quickly and easily establishes rapport and credibility.
• A forward‑thinking mindset – you infuse thought leadership and innovation into how you partner with a client.
• A natural consultant, you’re solutions‑oriented and influence decisions by bringing in relevant industry trends and client stories.
• You’re able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
• You’re comfortable interfacing with C‑suite on their strategy, ensuring that we’re delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue.
• Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you.
• You thrive in a collaborative, flat environment that values transparency, openness, feedback and change.
• Experience with different commercial models and a deep understanding of the factors influencing margin and competitive pricing.