Client Operations Analyst (1 year fixed term contract)

Testing Site - JPMC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JPMorgan Chase is hiring an Analyst for Client Operations in Singapore to ensure KYC records comply with regulatory standards and to complete due diligence during onboarding and renewal. The role supports uplifting existing client data to current KYC standards and assists in client documentation and account forms.

This is an initial term of about 1 year, with potential extension or conversion to permanent employment depending on business needs.

Qualifications

• Bachelor's degree or equivalent required.
• Excellent communication skills essential.
• Ability to multitask in a fast-paced environment and manage escalations.

Responsibilities

• Validate source of wealth corroboration according to firm guidelines.
• Review client documentations per regulatory requirements.
• Review and update onboarding systems to support approval processes.
• Coordinate with compliance on regulatory audits and requests.
• Represent the team in KYC/AML discussions with front office.
• Assist in preparation of account opening forms for clients.
• Share information and expertise with peers and team members.

Skills

Bachelor's Degree

Communication skills

Multitasking

Escalation handling

Analytical thinking

Education

Bachelor's Degree or equivalent

Job description

Client Operations is part of the Assets & Wealth Management (AWM) Operations Team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of JPMorganChase.

As an Analyst within the Client Operations team, you will ensure all client KYC records comply with regulatory standards and that client-level due diligence is completed to a high standard and on time at onboarding and renewal. We are seeking candidates eager to grow their careers by contributing to a project that uplifts existing client records and data to current KYC standards for source of wealth corroboration. You will also assist the Client Onboarding team by preparing client documentation and supporting colleagues through the management of account forms.

This role is intended to be for an initial term of approximately 1 year only, however, subject to business needs, the contract may be extended or converted to permanent employment.

Job responsibilities:

• Validate source of wealth corroboration according to firm guidelines.
• Review of client documentations in accordance with regulatory requirements.
• Review and update applicable systems that support the onboarding approval process.
• Coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.
• Represent the team and participate in KYC/AML related discussions with the front office teams.
• Assist in preparation of account opening forms to be sent to clients.
• Share information, knowledge and expertise with peers and team members.

Required qualifications, capabilities, and skills:

• Bachelor's Degree or equivalent
• Excellent communication skills.
• Ability to work in a fast-paced environment where multitasking is the norm.
• Capability to handle escalations and drive to resolutions.
• Ability to identify and focus on issues at a holistic level while being detailed oriented and independent in thinking when analyzing.

Preferred qualifications, capabilities, and skills:

• Experience in AML/KYC, Customer Due Diligence, risk management, audit or compliance, with focus on KYC/AML.
• Broad knowledge of rules and regulations for various Asia jurisdictions (particularly in Hong Kong and Singapore), with focus on KYC/AML.
• Knowledge of Private Banking/Wealth Management business.
• Proficiency in written and verbal Mandarin as the role may need to review documents in Mandarin to support China clients.