Client Engagement & Relationship Specialist

Avaron; Singapore; Sur place; SGD 31 000 - 47 000; Plein temps

Résumé du poste

Avaron in Singapore seeks a dedicated customer service professional to support client accounts and internal teams. You will communicate with clients, take precise notes, and ensure timely follow-ups while upholding company standards.

You will work with senior staff to manage accounts, stay calm under pressure, and continuously develop your communication and product knowledge to meet client expectations.

Responsabilités

• Be polite, clear, and responsive in all client communications
• Listen carefully to client needs and take accurate notes
• Follow up promptly on requests and action items
• Maintain a positive and professional attitude at all times
• Support senior team members in managing client accounts
• Build trust by being reliable and detail-oriented
• Learn and apply company customer service standards
• Handle basic client inquiries confidently and elevate when needed
• Stay calm and solution-focused when issues arise
• Communicate clearly with internal teams
• Share relevant client feedback with colleagues
• Ask questions and learn from team members
• Be open to feedback and continuous learning
• Improve communication and time-management skills
• Understand products, services, and client expectations

Description du poste

Avaron in Singapore seeks a dedicated customer service professional to support client accounts and internal teams. You will communicate with clients, take precise notes, and ensure timely follow-ups while upholding company standards.

You will work with senior staff to manage accounts, stay calm under pressure, and continuously develop your communication and product knowledge to meet client expectations.