Client Development & Experience Lead, Luxury Flagship

LVMH Group; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Tiffany & Co. Singapore, ION Flagship, opens a new Client Development Manager role to lead the client strategy and connect store teams with client experience initiatives. You will drive clienteling, events, and activations while upholding Tiffany's luxury standards.

Join a dynamic Maison within the LVMH group, delivering personalized experiences and growing client loyalty in a flagship environment in Singapore.

Qualifications

• Craft the client development strategy for the Flagship.
• Be the client experience bridge between store levels.
• Experience with Retail Programs and High Jewelry in ION.
• In-store Clienteling Tools and Data management.
• Oversee Client Experience, Events and Activations.

Responsibilities

• Craft the client development strategy for the Flagship.
• Be the client experience bridge between store levels.
• In-charge of Clienteling Tools and Data in-store.
• Drive client experience and events/activations programs.
• Collaborate with partners to ensure luxury service standards.

Skills

Client development

Clienteling tools

Event planning

Data-driven

Luxury service

Job description

Tiffany & Co. Singapore, ION Flagship, opens a new Client Development Manager role to lead the client strategy and connect store teams with client experience initiatives. You will drive clienteling, events, and activations while upholding Tiffany's luxury standards.

Join a dynamic Maison within the LVMH group, delivering personalized experiences and growing client loyalty in a flagship environment in Singapore.