Client Advisor (Beauty)

Louis Vuitton; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Louis Vuitton Singapore is seeking a client-focused sales professional to deliver premium customer service and drive store performance. You will welcome clients, demonstrate product knowledge, and gradually build long-term relationships while representing the Louis Vuitton brand.

We value strong communication, a passion for fashion, and the ability to work retail hours. Fluency in English and Mandarin is preferred, with a third language a plus for international clients.

Qualifications

• Minimum GCE A-levels or equivalent.
• Excellent communication and customer service skills.
• Fluency in English and Mandarin; third language advantageous.
• Willing to work retail operating hours.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience through the delivery of premium customer service, product knowledge and expertise
• Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
• Perform as a team player and participate in all activities contributing to the overall objectives of the store

Skills

Communication skills

Customer service

Retail experience

Bilingual English Mandarin

Fashion interest

Professional attitude

Education

A-levels or equivalent

Job description

About The Job

• Be an ambassador of Louis Vuitton, ensuring that every client is treated according to our promise
• To strive to discover our clients and their every need, to guide them across the Brand and proactively reach out to them to achieve individual and team goals

About The Job

• Be an ambassador of Louis Vuitton, ensuring that every client is treated according to our promise
• To strive to discover our clients and their every need, to guide them across the Brand and proactively reach out to them to achieve individual and team goals

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience through the delivery of premium customer service, product knowledge and expertise
• Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
• Perform as a team player and participate in all activities contributing to the overall objectives of the store

Profile

• Excellent communication skills with pleasant disposition
• Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
• Adaptable and a fast learner with a customer service focused mentality and initiative
• Possess a professional attitude with a mindset of curiosity and empathy
• Some experience in retail, customer service or hospitality industry is preferred
• Minimum GCE “A\" levels or equivalent
• Proficiency in English and Mandarin with ability to speak third language an added advantage to converse with Chinese and International clients
• With a clear understanding that what we offer is a career in retail operations, successful individuals are required to perform the retail operational hours

Reference LVM33643