Client Advisor

BOTTEGA VENETA SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

BOTTEGA VENETA SINGAPORE PRIVATE LIMITED is seeking a Client Advisor in Singapore to report to the Store Manager. You will aim to hit monthly sales targets while delivering an exceptional luxury retail experience for each client.

You will assess client needs, provide after-sales follow-up, learn from senior staff, and build trusted relationships to surpass expectations. This role emphasizes brand embodiment and high standards in a fast-paced luxury environment.

Qualifications

• Minimum 2 years of relevant experience in luxury retail.
• Initiative, meticulous and detail oriented.
• Demonstrate enthusiasm and passion for the brand and retail industry.
• Able to work independently with minimal supervision.
• Team player in a fast pace environment.

Responsibilities

• Achieving monthly individual sales targets by embodying the brand.
• Deliver a memorable retail experience, assessing the client's needs and following up after sales.
• Learn from the Store Manager and team members to maximize business opportunities.
• Establish and nurture strong and trustful relationships with clients.
• Collect customer feedback on the collection and relay to the Store Manager.
• Gather information on competitor activity and industry editorials.
• Ensure store interior and exterior meet company standards.

Skills

Luxury retail experience

Client relations

Independent worker

Team player

Job description

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Singapore.

How you will contribute:

• Achieving monthly individual sales targets by embodying the brand


• Deliver a memorable retail experience, assessing the client's needs, offering excellent after-sales service/follow up


• Learn from the Store Manager and team members how to maximize business opportunities


• Establish and nurture strong and trustful relationships with all the clients to surpass their expectations.


• Collect the feedback from customers on the collection and provide them to the Store Manager


• Gather information on competitor activity, read editorials, magazines, etc.


• Ensure the interior and exterior of the store are maintained to company standards

Who you are:

• Minimum 2 years of relevant experience in the luxury retail industry


• Possess initiative, meticulous and details oriented


• Demonstrate enthusiasm and exhibit passion for the brand and retail industry


• Able to work independently with minimum supervision and guidance


• Team player with the ability to perform in fast pace environment

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling work environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to changing world. As an Equal Opportunity Employer we welcome and consider applications form all qualified candidates, regardless of their background