Client Account Services Specialist (1 Year Contract)

OCBC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Bank of Singapore seeks an Account Documentation Review professional to ensure completeness of account opening files and to support compliance with regulatory requirements.

The role involves reviewing KYC documents, coordinating with Relationship Managers for follow-ups, and updating client onboarding data in the system. You will monitor outstanding items and help implement a controls framework to minimize errors.

Qualifications

• Similar experience in private banking or retail banking.
• Minimum 5 years of working experience in a similar capacity.
• Meticulous and detail oriented.
• Strong communication skills, both verbal and written.
• Ability to work effectively as part of the team and independently.

Responsibilities

• Review account opening documentation for completeness.
• Collaborate with Relationship Manager to address deficient documents.
• Update data from source documents into the Bank’s Client Onboarding System.
• Monitor and follow up on outstanding documentation to ensure timely submissions.
• Ensure policies align with latest regulatory requirements with Compliance.
• Support implementing a controls framework to mitigate errors and improve processes.

Skills

Private banking experience

Retail banking

5+ years

Communication skills

Team player

Independent worker

Detail oriented

MS Office

Tools

MS Word

Excel

PowerPoint

Job description

Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Key Responsibilities

• Key responsibility of reviewing Account Opening documentation ensuring completeness. This may include reviewing any supporting KYC / Constitutional documents that may needed for more complex Account Openings.
• Work with the Relationship Manager/Assistant Relationship manager in identifying any deficient documentation and support them in their follow-ups with the client.
• Update data from source documents into the Bank’s Client Onboarding System
• Monitor and follow up closely on outstanding documentation to ensure account opening documentations are submitted accurately and timely.
• Work closely with Compliance to ensure policies and processes are aligned with latest regulatory requirements.
• To support implementing a controls framework within the function. This includes identifying key risk areas and implementing periodic controls to mitigate any static errors. This also entails involvement in remediating any identified errors and working closely with the RTB teams to refine and enhance processes.

Requirements:

• Similar experience in private banking or retail banking.
• Candidates with minimum 5years of working experience in a similar capacity and who has displayed keenness in developing a career in Account Documentation Review.
• Meticulous and detail oriented
• Strong communication skills, both verbally and in writing
• Ability to work effectively as part of the team.
• Ability to work independently with minimal direction.
• Working knowledge of MS Word, Excel, PowerPoint.