Client Account Services Specialist (12 Months Contract)

OCBC Group; Singapore; On-site; SGD 60,000 - 95,000; Full time

Job summary

Bank of Singapore invites experienced bankers to join our Account Documentation Review team. The role focuses on reviewing account opening documents, ensuring completeness, and validating KYC and constitutional paperwork for complex openings.

You will work with Relationship Managers and Compliance to resolve deficiencies, update client data in onboarding systems, and help implement internal controls across the function, contributing to regulatory compliance and risk mitigation.

Qualifications

• Similar experience in private banking or retail banking.
• Minimum 5 years in a similar capacity and keenness to develop a career in Account Documentation Review.
• Meticulous and detail oriented.
• Strong communication skills, both verbal and written.

Responsibilities

• Review account opening documentation to ensure completeness.
• Review supporting KYC and constitutional documents for complex openings.
• Collaborate with Relationship Manager/Assistant Relationship Manager to identify deficient documentation and support client follow-ups.
• Update data from source documents into the Bank’s Client Onboarding System and follow up on outstanding items.
• Coordinate with Compliance to ensure policies and processes meet latest regulatory requirements.
• Help implement a controls framework within the function and identify key risk areas.
• Assist in remediating errors and work with RTB teams to refine processes.

Tools

MS Word

Excel

PowerPoint

Job description

Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

What you do

Key responsibilities

• Key responsibility of reviewing Account Opening documentation ensuring completeness.
• This may include reviewing any supporting KYC / Constitutional documents that may needed for more complex Account Openings.
• Work with the Relationship Manager/Assistant Relationship manager in identifying any deficient documentation and support them in their follow-ups with the client.
• Update data from source documents into the Bank’s Client Onboarding System Monitor and follow up closely on outstanding documentation to ensure account opening documentations are submitted accurately and timely.
• Work closely with Compliance to ensure policies and processes are aligned with latest regulatory requirements.
• To support implementing a controls framework within the function.
• This includes identifying key risk areas and implementing periodic controls to mitigate any static errors.
• This also entails involvement in remediating any identified errors and working closely with the RTB teams to refine and enhance processes.

Who you are

Similar experience in private banking or retail banking. Candidates with minimum 5 years of working experience in a similar capacity and who has displayed keenness in developing a career in Account Documentation Review. Meticulous and detail oriented Strong communication skills, both verbally and in writing Ability to work effectively as part of the team. Ability to work independently with minimal direction. Working knowledge of MS Word, Excel, PowerPoint.

Similar experience in private banking or retail banking. Candidates with minimum 5 years of working experience in a similar capacity and who has displayed keenness in developing a career in Account Documentation Review. Meticulous and detail oriented Strong communication skills, both verbally and in writing Ability to work effectively as part of the team. Ability to work independently with minimal direction. Working knowledge of MS Word, Excel, PowerPoint.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.