Client Account Maintenance Specialist

OCBC Group; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

Bank of Singapore is seeking a Client Account Services Specialist for the Maintenance Team on a 1-year contract. Hybrid work arrangement in Singapore. The role focuses on client documentation reviews, data updates, and maintenance handling for onboarding through lifecycle management.

Strong attention to detail and teamwork are essential. The candidate should have 3–4 years in documentation within private banking account services, plus MS Word/Excel/PowerPoint proficiency, and the ability to work

Qualifications

• At least 3-4 years of experience relating to documentation, preferably in private banking account services area.
• Meticulous, detail-oriented and ability to handle complexity.
• Ability to work effectively as part of the team.
• Working knowledge of MS Word, Excel, PowerPoint.
• Ability to work independently with minimal direction.
• Ability to communicate clearly and concisely, both verbally and in writing.

Responsibilities

• Ensure documentations submitted by Front Office are processed accurately and timely, and in line with internal quality standards.
• Perform sanity checks on Periodic Review list and prepares outstanding document list for distribution to the Front Office.
• Update of client static data into Bank's core system in timely manner.
• Liaise with the Relationship Manager/Marketing Assistants on status of periodic review and maintenance cases.
• Keep abreast of risks and controls and ensure that processes are aligned.
• Monitor and attend to any accounts exceptions and deviations to ensure compliant to Bank’s policies and procedures.
• Handling Front office queries, ensure timely follow-up and/or escalation to stakeholders.

Skills

Documentation

Attention to detail

Team collaboration

Communication skills

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Bank of Singapore is seeking a Client Account Services Specialist for the Maintenance Team on a 1-year contract. Hybrid work arrangement in Singapore. The role focuses on client documentation reviews, data updates, and maintenance handling for onboarding through lifecycle management.

Strong attention to detail and teamwork are essential. The candidate should have 3–4 years in documentation within private banking account services, plus MS Word/Excel/PowerPoint proficiency, and the ability to work