Cleaning Ops Lead: Client Partnerships & Excellence

HIRA GLOBAL PTE. LTD.; Singapore; Presencial; SGD 67.000 - 112.000; Tempo integral

Resumo da vaga

HIRA GLOBAL PTE. LTD. is seeking a Site Operations Manager in Singapore to oversee daily cleaning operations, implement SOPs, and maintain contractual service levels. The role focuses on client relationship management, budgeting, and coordinating manpower across multiple sites.

The ideal candidate will drive operational excellence, monitor industry trends, and ensure timely, quality service delivery in line with client contracts.

Responsabilidades

• Developing, executing and ensuring company SOPs are followed across assigned sites.
• Building open and trusting relationships with clients to achieve long-term partnership and contractual renewal.
• Resolving feedback or complaints from clients and taking preventive measures to prevent recurrence.
• Handle budgeting of sites assigned and ensuring it is kept within budget.
• Planning manpower deployment at various sites to meet contractual requirements.
• Leading and motivating employees.
• Monitoring market trends and adapting to changing business environments.
• Aiming to achieve and maintain the highest level of operation excellence and ensure services delivered as per contracted terms.

Descrição da vaga

HIRA GLOBAL PTE. LTD. is seeking a Site Operations Manager in Singapore to oversee daily cleaning operations, implement SOPs, and maintain contractual service levels. The role focuses on client relationship management, budgeting, and coordinating manpower across multiple sites.

The ideal candidate will drive operational excellence, monitor industry trends, and ensure timely, quality service delivery in line with client contracts.