Cleaning Operations Manager

JQ MANPOWER SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

JQ Manpower Solutions Pte. Ltd. in Singapore seeks an experienced Operations Leader to drive performance for a 50-70 member team, focusing on productivity, cost control, safety, and service quality. You will coach staff, plan shifts, and oversee training while implementing efficiency projects.

The role requires strong leadership, hands-on collaboration, and solid project management experience to meet monthly targets and maintain high accuracy across operations.

Qualifications

• Minimum 5 years of experience in managing and leading an operations team of 50–70 members.
• Demonstrated leadership, interpersonal and people management abilities.
• Strong communication skills and attention to detail.
• Proactive, hands-on team player with project management experience.

Responsibilities

• Manage cost effectiveness and strive to improve productivity, quality of service.
• Administer KPI to ensure objectives are monitored and achieved.
• Manage staff performance, discipline, shift planning overview and staff training.
• Coach and appraise performance of team members.
• Ensure operational efficiency with high accuracy and minimal defects to products.
• Control costs to improve and reduce handling and distribution costs to meet monthly targets.
• Implement safety standards in accordance to WSH, QAFS to avoid injuries and damage.
• Ensure security measures to deter pilferage and damage.
• Implement agreed projects to further improve operation efficiency.
• Lead and coordinate with cross-functional teams to ensure timely delivery.
• Oversee project management initiatives and continuous improvement efforts.

Skills

Team Leadership

Staff Management

Project Management

Communication

Attention to Detail

Proactive Attitude

Job description

• Manage cost effectiveness and constantly strive to improve productivity, quality of service
• Administer KPI to ensure that set objectives are closely monitored and achieved
• Manage staff performance, discipline, shift planning overview and staff training for designated tasks.
• Coach and appraise performance of team members.
• Ensure operational efficiency with high accuracy and minimal defects to products
• Control cost to improve and reduce handling and distribution costs to achieve monthly budget targets
• Implement safety standards in accordance to WSH, QAFS requirements to avoid industrial injury and damage to property, product. Ensure security measures in place to deter pilferage and damage
• Implement agreed projects to further improve operation efficiency
• At least 5 years of relevant experience in managing and leading Operations team (50-70 Team Members)
• Strong Leadership, Interpersonal, People Management and Communication skills
• Attention to details and organized
• A pro-active team player with hands-on approach
• Experienced in Project management