CLEANING OPERATIONS MANAGER

Ace Environ Maintenance; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning service company in Singapore is looking for a Cleaning Operations Manager to oversee all cleaning activities for various clients. Responsibilities include ensuring operational efficiency, staff management, and maintaining client relationships. The ideal candidate should have experience in cleaning operations, a positive attitude, and strong communication skills in English. This is a full-time position with a 6-day work week.

Qualifications

• Able to converse in English.
• Experience in cleaning operations management.
• Experience in using cleaning machines preferred.

Responsibilities

• Oversee cleaning activities for various clients.
• Ensure efficient use of staff, equipment, and materials.
• Lead and direct cleaning staff and supervisors.
• Plan staff rosters for adequate coverage.
• Conduct quality audits and inspections.
• Maintain strong client relationships.
• Resolve customer or staff complaints.
• Report to Operations Head.

Skills

Conversational English

Cleaning operations management

Using cleaning machines

Responsibility

Positive attitude

Client reporting

Initiative

Job description

6 Days work week, 7am to 4pm

Requirements

• Able to converse in English
• Experience in cleaning operations management
• Experience in using cleaning machines will be an added advantage
• Responsible and responsive
• Positive attitude
• Experience in reporting to clients
• Takes initiative

Brief scope of work

• Oversee all cleaning activities for various clients to ensure seamless operations and high-quality service delivery.
• Ensure that staff, equipment, and materials are efficiently used, minimizing waste while maximizing productivity.
• Provide leadership and direction to cleaning staff and supervisors, ensuring they are motivated, productive, and adhering to schedules.
• Plan and manage staff rosters to ensure adequate coverage for all cleaning assignments, optimizing labor costs while maintaining service quality.
• conduct regular quality audits and inspections to ensure cleaning standards are consistently met and implement corrective action where necessary.
• Maintain strong client relationships by proactively addressing concerns, conducting regular check-ins, and ensuring thier satisfaction with cleaning services.
• Investigate and resolve any customer or staff complaints related to cleaning operations.
• Reporting to Operations Head.