Cleaning Operations Leader & Team Coach

S3 DATA TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

S3 DATA TECHNOLOGIES PTE. LTD. in Singapore is seeking a Cleaning Operations Supervisor to lead a team of cleaning staff, assign duties, and manage timesheets.

You will conduct performance reviews and deliver induction training to new hires, ensuring crew proficiency and productivity. The role focuses on service delivery, meeting SLAs, monitoring quality, inspecting work, handling customer feedback, and maintaining records.

Responsibilities

• Supervising and managing a team of cleaning staff.
• Allocating cleaning duties and creating work schedules.
• Conducting performance reviews and providing feedback.
• Identifying and addressing training needs for cleaning staff.
• Delivering induction and proficiency training.
• Managing time and attendance, including timesheets.
• Ensuring service level agreements are met.
• Monitoring work to ensure it meets quality standards.
• Inspecting work done by cleaners and providing feedback.
• Handling customer complaints and feedback.
• Maintaining records related to cleaning operations.
• Managing cleaning supplies and inventory.
• Reordering supplies when needed.
• Ensuring compliance with health, hygiene, and safety procedures.
• Overseeing the maintenance of cleaning equipment.
• Contributing to the development of work plans and procedures.
• Attending meetings and communicating relevant information to the team.

Job description

S3 DATA TECHNOLOGIES PTE. LTD. in Singapore is seeking a Cleaning Operations Supervisor to lead a team of cleaning staff, assign duties, and manage timesheets.

You will conduct performance reviews and deliver induction training to new hires, ensuring crew proficiency and productivity. The role focuses on service delivery, meeting SLAs, monitoring quality, inspecting work, handling customer feedback, and maintaining records.