Cleaning Operations Lead — Scheduling, Quality & Team Growth

T9 FACILITIES PRIVATE LIMITED; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

T9 FACILITIES PRIVATE LIMITED in Singapore seeks a hands-on Supervisor to lead cleaning teams and ensure service quality across sites. You will assign tasks, train staff, monitor performance, and maintain schedules while coordinating equipment and supplies.

You will also conduct inspections, address client requests professionally, manage inventory, and enforce safety practices. This role requires strong communication and organizational skills and a commitment to client satisfaction.

Qualifications

• Proven experience in cleaning operations or a supervisory role.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using cleaning equipment and tools.
• Knowledge of safety regulations and best practices.
• Ability to handle and resolve conflicts effectively.
• Proficiency in Microsoft Office Suite and scheduling software.

Responsibilities

• Lead and guide cleaning staff, providing leadership and guidance.
• Assign tasks and ensure cleaning teams are properly trained.
• Monitor team performance and provide constructive feedback.
• Develop and maintain cleaning schedules.
• Coordinate equipment and supplies needed for cleaning tasks.
• Conduct regular inspections to ensure cleaning standards are met.
• Address client inquiries, concerns and requests professionally.
• Build and maintain strong client relationships.
• Manage cleaning supplies, equipment and materials inventory.
• Train new staff on policies, procedures and safety protocols.
• Enforce safety protocols and ensure adherence to guidelines.
• Prepare regular reports on cleaning operations and performance metrics.

Skills

Leadership

Communication

Time-management

Organizational skills

Interpersonal skills

Microsoft Office

Scheduling software

Proficiency with cleaning equipment

Tools

Cleaning equipment

Scheduling software

Job description

T9 FACILITIES PRIVATE LIMITED in Singapore seeks a hands-on Supervisor to lead cleaning teams and ensure service quality across sites. You will assign tasks, train staff, monitor performance, and maintain schedules while coordinating equipment and supplies.

You will also conduct inspections, address client requests professionally, manage inventory, and enforce safety practices. This role requires strong communication and organizational skills and a commitment to client satisfaction.