Cleaning Operations Lead: Build & Scale Multi-Site Services

QY Venture Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

QY Venture Pte Ltd is building a commercial cleaning services business serving hotels, serviced residences, co-living properties and offices. We seek a hands-on Cleaning Operations Manager to establish and grow the business from the ground up, initially managing a small team and expanding to multiple client sites as we scale.

The candidate will set up day-to-day operations, mobilise new sites, recruit and supervise cleaners, and implement SOPs to ensure consistent service quality across sites.

Qualifications

• Minimum 2 years practical experience supervising commercial cleaning operations.

Responsibilities

• Set up and manage day-to-day commercial cleaning operations.
• Mobilise new client sites and ensure smooth commencement of services.
• Recruit, roster, deploy and supervise cleaners.
• Conduct regular site inspections and maintain service quality.
• Manage attendance, absenteeism and replacement manpower.
• Develop cleaning SOPs, inspection checklists and operational processes.
• Train and coach cleaners and site supervisors.
• Manage cleaning equipment, chemicals, consumables and uniforms.
• Monitor manpower productivity, site costs and service performance.
• Handle operational feedback from clients and resolve service issues.

Skills

Team supervision

Staff recruitment

Client management

Training & coaching

Cleaning operations

Job description

QY Venture Pte Ltd is building a commercial cleaning services business serving hotels, serviced residences, co-living properties and offices. We seek a hands-on Cleaning Operations Manager to establish and grow the business from the ground up, initially managing a small team and expanding to multiple client sites as we scale.

The candidate will set up day-to-day operations, mobilise new sites, recruit and supervise cleaners, and implement SOPs to ensure consistent service quality across sites.