Claims Analyst Casualty

American International Group; Singapore; On-site; SGD 50,000 - 75,000; Full time

Benefits offered by this job

Total Rewards Program

Job summary

American International Group (AIG) Singapore is seeking a Complex Claims Adjuster, A&H, to assess and process GL value based claims, while coordinating documentation and data entry in claims systems. You will contribute to accuracy, timely payment, and reporting for stakeholders in a collaborative team environment.

The role emphasizes in-office collaboration, adherence to SOPs, and ongoing learning in insurance processes.

Qualifications

• Minimum diploma qualification in any fields and basic insurance certifications i.e. BCP and Comm GI.
• Preferably with administrative experiences
• Good communication skills, both written & verbal.
• Time management – ability to manage & prioritise workload and diary management.
• Ability to contribute effectively within a team environment.
• Ability to work with team
• Preferably with basic knowledge of legal / regulatory and litigation / procedural requirements for the line of business.
• Able to work under pressure and meet tight datelines.
• Ready to take ownership?
• We would love to hear from you.
• At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Responsibilities

• To conduct assessment and process payment for on GL value based claims
• Administrative works (including but not limited to processing / coordinating / distribution of incoming and outgoing of the claim documents)
• Assist with entry and updating of key data and information into claims systems, computing of claims, process of payment for claims, recovery claims including digestion
• Assist to work on KIV files
• Assist to run reports/claim stats for all stakeholders.
• Adhoc administrative duties.
• Demonstrate a high level of competency with the use of systems and e-filing of documentations into electronic folders.
• Contribute to the team’s success via continuous improvement on claim file handling with feedback and support.
• Align mindset with the team members to maintain adherence of best practice protocols for claims, consistent with global best practice.

Skills

Communication skills

Time management

Team collaboration

Legal/regulatory knowledge

Education

Diploma qualification

BCP Certification

Comm GI Certification

Tools

Claims systems

Job description

Overview

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Adjuster, A&H to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

Functional Responsibilities:

• To conduct assessment and process payment for on GL value based claims
• Administrative works (including but not limited to processing / coordinating / distribution of incoming and outgoing of the claim documents)
• Assist with entry and updating of key data and information into claims systems, computing of claims, process of payment for claims, recovery claims including digestion
• Assist to work on KIV files
• Assist to run reports/claim stats for all stakeholders.
• Adhoc administrative duties.
• Demonstrate a high level of competency with the use of systems and e-filing of documentations into electronic folders.
• Contribute to the team’s success via continuous improvement on claim file handling with feedback and support.
• Align mindset with the team members to maintain adherence of best practice protocols for claims, consistent with global best practice.

Accountabilities

• Accurate data entry and process claim and/or administrative works assigned in timely manner.
• Effective communication within the team.
• Adherence to AIG internal claims SOP and global best practice.

What you’ll need to succeed

• Minimum diploma qualification in any fields and basic insurance certifications i.e. BCP and Comm GI.
• Preferably with administrative experiences
• Good communication skills, both written & verbal.
• Time management – ability to manage & prioritise workload and diary management.
• Ability to contribute effectively within a team environment.
• Ability to work with team
• Preferably with basic knowledge of legal / regulatory and litigation / procedural requirements for the line of business.
• Able to work under pressure and meet tight datelines.
• Ready to take ownership?
• We would love to hear from you.
• At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Benefits and culture

This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: CL - Claims AIG Asia Pacific Insurance Pte. Ltd. Nous sommes une Compagnie d'assurance internationale de premier plan, présente dans plus de 80 pays et juridictions. Nous proposons une large gamme d’assurances IARD et Responsabilité civile, d’Assurance vie, de solutions de retraite et d’autres services financiers pour accompagner nos clients dans leur quotidien professionnel et personnel par le biais de nos divisions d’assurance générale, vie et retraite et placements. Ce qui nous caractérise à travers toutes ces offres, c'est notre engagement à aider les individus, les entreprises et les communautés à se préparer et à réagir aux périodes d'incertitude. Qu'il s'agisse d’aider les personnes confrontées à des catastrophes naturelles ou les millions d'Américains qui aspirent à une retraite stable, nous avons l'expertise nécessaire pour aider nos clients à mieux gérer les risques. Nous nous engageons également à faire ce qu'il faut pour nos Employés et les communautés dans lesquelles nous travaillons et vivons. C’est pourquoi nous cherchons à offrir ce qui compte à nos équipes toujours plus diversifiées - comme des environnements de travail flexibles et créatifs, des opportunités de croissance professionnelle et des forums pour se soutenir les uns les autres et inciter au changement. Nous encourageons les Employés à soutenir les causes qui les intéressent le plus, par le biais de nos programmes de congés des bénévoles et de subventions spécifiques (« Matching Grants Program »). Rejoignez notre réseau de Talents (Talent Network ). Des informations supplémentaires sur AIG sont disponibles sur www.aig.com | YouTube | Twitter | LinkedIn. Ces références avec des informations supplémentaires sur AIG ont été fournies pour des raisons de commodité, et les informations contenues sur ces sites Web ne sont pas référencées dans ce communiqué de presse.