Claims Admin (Medical) @ Central ~

PERSOL; Singapore; Presencial; SGD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Completion bonus 0.5 month

6-month contract

Descripción de la vacante

PERSOL is seeking a dedicated professional in Singapore for a 6-month contract to handle medical claims assessments and stakeholder coordination. You will liaise with medical institutions, review claims for reserves, and ensure timely closures while maintaining high service standards.

The role requires 1–3 years in claims handling or related fields, with strong analytical, communication and problem-solving skills.

Formación

• Diploma or Degree in Business Administration, Healthcare Administration, Nursing or a relevant discipline.
• 1–3 years of experience in insurance claims handling, customer service, nursing or a related field.
• Strong analytical skills and attention to detail; ability to interpret medical reports and policy terms.
• Good communication and problem-solving skills with a customer-focused mindset.
• Proactive, adaptable and willing to learn in a fast-paced environment.

Responsabilidades

• Medical Claims Assessment: Assess claims accurately and review pending claims for reserves and closure.
• Stakeholder Coordination: Liaise with medical institutions and policyholders to clarify information and documentation; handle inquiries.
• Customer Service & Continuous Improvement: Deliver excellent service and contribute to service improvement initiatives.
• Compliance & Risk Management: Follow internal policies, regulatory requirements and elevate potential risks.

Conocimientos

Analytical skills

Communication skills

Problem-solving

Customer focus

Adaptable

Educación

Business/Healthcare admin degree

Descripción del empleo

Location: Raffles Place, Singapore

Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

Duration: 6-month contract

Completion Bonus: 0.5-month completion bonus

Job Responsibilities

Medical Claims Assessment

• Assess medical claims accurately and promptly in accordance with policy terms and service standards.
• Review pending claims to ensure adequate reserves and timely closure.
• Conduct quality checks on processed claims to ensure accuracy and compliance.

Stakeholder Coordination

• Liaise with medical institutions and policyholders to clarify outstanding information and documentation.
• Handle claims-related enquiries professionally and provide timely assistance.
• Manage escalated claims enquiries with care and professionalism.

Customer Service & Continuous Improvement

• Deliver excellent customer service and maintain positive relationships with customers and business partners.
• Contribute to service improvement initiatives and projects to enhance the claims experience.

Compliance & Risk Management

• Comply with internal policies and regulatory requirements.
• Identify potential risks or compliance concerns and elevate them appropriately.
• Stay updated on relevant regulatory developments and support improvements in risk management practices.

Requirements

• 1–3 years of experience in insurance claims handling, customer service, nursing or a related field.
• Diploma or Degree in Business Administration, Healthcare Administration, Nursing or a relevant discipline.
• Strong analytical skills and attention to detail, with the ability to interpret medical reports and insurance policy terms.
• Good communication and problem-solving skills, with a customer-focused mindset.
• Proactive, adaptable and willing to learn in a fast-paced environment.

We regret to inform that only shortlisted candidates will be notified.