Chef Manager (Staff Cafeteria)

THE WOK PEOPLE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

THE WOK PEOPLE PTE. LTD. in Singapore is seeking an experienced Kitchen Team Leader to oversee daily operations, maintain high service standards and motivate staff.

You will plan menus, supervise food preparation, manage supplies and ensure hygiene and safety across the outlet, coordinating with Marketing for festive menus and decorations. The role requires strong leadership, attention to detail and a customer-focused mindset, with daily operations running smoothly.

Qualifications

• Experience leading a kitchen team in a fast-paced outlet.
• Strong knowledge of food hygiene and safety standards.
• Ability to plan menus and coordinate with marketing and prints.

Responsibilities

• Lead and motivate kitchen staff to meet service standards.
• Plan monthly menus and collaborate with Marketing on prints.
• Cook dishes per daily/weekly/monthly menus while controlling portions.
• Ensure freshness, quality of ingredients and minimal wastage.
• Maintain inventory, order supplies and monitor stock levels.
• Prepare rosters, attendance and manage leaves.
• Oversee hygiene, safety, grooming and equipment upkeep.
• Coordinate outlet management and festive decorations with Marketing processes.

Skills

Team leadership

Decision making

Coaching

Customer service

Communication

Menu planning

Inventory management

Hygiene and safety

Grooming standards

Job description

Lead the team:

• Sets, maintains and constantly monitor service standards of the team
• Motivates team members to do well
• Coaches, counsels and disciplines team members
• Have good decision making on daily operations of outlet

Food preparation:

• Plans monthly menu and work with Marketing on prints
• Cook dishes according to daily/ weekly/ monthly/ special festive menu
• Cook and guide kitchen team to cook according to correct number of portions for each meal period, without wastage
• Ensure freshness and quality of ingredients used and dishes served
• Ensure that the kitchen area is always kept clean and dry

Supplies/ Stocks control:

• Maintain supplies to ensure adequate but not over-order and no wastage
• Checking of goods receivable from suppliers
• Practice good food hygiene and safety standards
• Inspects and checks operating equipment to ensure good working conditions

Customer Service:

• Interact with clients and gather feedback
• Check clients’ satisfaction and provide immediate updates to Operations Manager and team
• Ensure team members provide good customer service during operations

Communication:

• Conduct briefing to update team members in absence of Unit Manager
• Effectively listen to team members and seek out concerns to address timely
• Inform Operations Manager or Head Office on operations or employees’ related issues

Administration:

• Prepare roster accordingly and schedules manpower
• Prepare attendance sheet, overtime process and team leaves application etc
• Ensure all colleagues’ time in and out are taken and accounted for.
• Ensure the team’s Public Holidays and Annual Leaves are planned, approved and cleared
• Record discipline matters after counselling employees
• Ensure team members’ documents eg forms are submitted to Head Office timely
• Ensure that resources, materials and ingredients are ordered accordingly with regards to wastage and delivery orders submitted timely
• Attend meetings when required
• Ad-hoc duties when required

Outlet Management:

• Co-creation of daily and festive menu
• Preparing food on a timely manner according to required menu
• Ensure quality and quantity of food served and appearance
• Ensure proper coordination of festive decoration with marketing and client

Hygiene and work safety:

• Practice good food hygiene and personal hygiene
• Take care to prevent any food contamination
• Reinforce all outlets follow strictly
• Observe safe work procedures when handling equipment

Grooming and personal hygiene:

• Ensure uniforms are properly laundered and are clean and neat
• Check that outlet colleagues follow grooming and look smart and presentable
• Covered shoes and socks must be worn
• Be sure to freshen up after smoking
• Excessive accessories and nail polishes are not allow