Channel and Customer Research Analyst (Mandarin Speaker)

AlphaSense Oy; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

AlphaSense is seeking an Analyst to drive execution for our Channel and Customer Research offering in Singapore. You will map the expert universe, source and vet channel partners, and build long‑term relationships with key sources.

You will coordinate interviews, create interview guides, and facilitate sessions while ensuring strict data privacy and compliance. The role requires Mandarin and English fluency and strong multi-tasking and detail orientation.

Qualifications

• Fluency in Mandarin and English is required.
• Strong ability to manage fast turnaround projects and meet deadlines.
• High attention to detail and accuracy in work.

Responsibilities

• Map the expert universe for assigned verticals.
• Source and vet channel partners and customers.
• Build long-term relationships with key channel sources.
• Coordinate and monitor interviews.
• Landscape research: develop target lists of distributors, resellers, customers, and other market participants.
• Expert sourcing & outreach: drive campaigns via email, phone, and LinkedIn to recruit experts; negotiate honoraria.
• Screening & onboarding: conduct vetting calls to confirm role, recency, and perspective; ensure compliance with guidelines.
• Interview guide creation: build and maintain guides for each call type and sector.
• Interview facilitation: schedule sessions, monitor calls, troubleshoot tech issues, capture highlights.
• Quality & compliance: uphold data-privacy standards and maintain CRM records.
• Continuous improvement: share feedback to refine playbooks and coverage roadmap.

Skills

Mandarin & English

Time management

Attention to detail

Multitasking

Investigative research

Stakeholder management

Job description

Analysts are the execution engine for our Channel and Customer Research offering. You will:

• Map the expert universe for assigned verticals


• Source and vet high-value channel partners and customers


• Build long-term relationships with key channel sources


• Coordinate and monitor interviews

What You'll Do:

• Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities.


• Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best-fit experts; negotiate honoraria that balance insight value with cost discipline.


• Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines.


• Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile - ensuring the best and most relevant insights are captured.


• Interview Facilitation: Schedule sessions at optimal times in the sell-side calendar; monitor calls, troubleshoot tech issues, and capture real-time highlights.


• Quality & Compliance: Uphold rigorous data-privacy standards and maintain accurate records in internal CRM and workflow tools.


• Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmap.

Fluency in Mandarin and English, Ability to manage fast turnaround projects and meet deadlines, Strong attention to detail, Ability to prioritize multiple tasks simultaneously, Experience in investigative research or stakeholder management