Change Manager (Project)

ONE NORTH CONSULTING PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

One NorthConsulting invites applications for a Change Manager role in Singapore. The ideal candidate has 5 years of proven change management delivery experience, preferably in transformation-heavy environments, and holds a relevant Bachelor's degree.

You will apply a formal Change Management Framework across the project lifecycle, conduct readiness assessments, lead stakeholder engagement and communications, coordinate training with SMEs, and monitor adoption with structured reporting to project

Qualifications

• Bachelor's degree in business, HR, or related field.
• Prosci certification preferred.
• Approx 5 years of proven change management delivery experience in transformation projects.

Responsibilities

• Apply the Change Management Framework across the project lifecycle assigned.
• Conduct CIAs and readiness assessments; define stakeholder groups and interventions.
• Develop stakeholder engagement and communications materials; align with stakeholders.
• Lead readiness, launch & hypercare; coordinate training materials with SMEs.
• Monitor CM progress and provide structured reporting to project leadership.

Skills

Change management

Stakeholder management

Communication

Facilitation

Prioritization

Education

Bachelor's degree in Business Administration, HR Management or related field

Tools

PowerPoint

Excel

Miro

PowerBI

Job description

One NorthConsulting is currently hiring Change Manager Project - Singapore Citizens / Singapore Permanent Residents - with minimum 5 years of proven experience in change management delivery, ideally within a transformation-heavy environment.

Job Description:

1. 1. Application of Change Management FrameworkApply the Change Management Framework rigorously across the project lifecycle assigned.Ensure CM deliverables follow established phases and templates (Impact Assessment, Engagement, Readiness, Comms, Launch, Hypercare).Align with project and business owners on change scope, priorities, and constraints, ensuring clear ownership between change management, project delivery, and BAU teams.
2. 2. Change Analysis & PlanningConduct change impact assessments (CIAs) and readiness assessments for impacted groups.Define stakeholder groups, change impacts, risks, and required interventions.Develop project-level change strategies aligned to framework standards.Tailor and execute change strategies and interventions based on the scale, risk, and complexity of the initiative.
3. 3. Stakeholder Engagement & CommunicationsIdentify and engage key stakeholders, providing change-related inputs and advice to prepare them for the planned changes.Develop communication content and engagement materials, ensuring alignment with respective stakeholders.Manage change agent networks to cascade updates and foster advocacy.
4. 4. Readiness, Launch & HypercareConduct change readiness assessment and develop readiness plans to ensure impacted users are prepared for go‑live.Support training coordination with SMEs including learning materials development like User Guides and FAQs (without owning SME‑level content creation).Provide evidence‑based insights on readiness, adoption risks, and mitigation actions to support project and business decision‑making.Track readiness indicators, adopt mitigation actions, and support hypercare communications and updates.
5. 5. Monitoring & ReportingMonitor change progress, stakeholder sentiment, change adoption risks, and readiness metrics.Provide structured reporting to the Project Leadership, PM, and STO Change Management Lead, including escalation of risks and issues through established project governance with key business stakeholdersMaintain accurate and timely updates on CM deliverables.

Competencies & Personal Traits:

• Bachelor's degree in Business Administration, Human Resources & Management, or a related field
• Certification in change management (e.g., Prosci) is preferred.
• Approx 5 years of proven experience in change management delivery, ideally within a transformation-heavy environment.
• Demonstrated ability to work independently across concurrent initiatives, prioritizing effectively in a fast‑paced environment.
• Strong communication, facilitation, and stakeholder management skills.
• Confidence in applying structured methodologies and enforcing scope boundaries.
• Curiosity, initiative, and a collaborative mindset to partner with PMs, SMEs, and business stakeholders.
• Ability to influence stakeholders cross‑functionally, manage resistance and elevate to leadership when needed.
• Working knowledge of change management methodologies (e.g., Prosci's ADKAR Model, Kotter's 8‑Step Change Model) and comfort with collaboration and reporting tools such (e.g., PowerPoint, Excel, Miro, PowerBI).

Personality Traits:

• Change Management Delivery: You apply structured CM approaches with confidence and initiative, adapting them to real‑world challenges.
• Stakeholder Engagement: You build trust through open dialogue, empathyand tailored communication across diverse audiences.
• Energy & Enthusiasm: You demonstrate a proactive drive to initiateand sustain change, infusing collaboration and delivery with a positiveattitude and uplifting emotional energy.
• Collaboration & Influence: You work across teams with enthusiasm and credibility, influencing outcomes without formal authority.
• Data‑Informed Thinking: You use metrics, feedback, and insights to guidedecisions and continuously improve CM practices.
• Initiative & Flexibility: You proactively identify opportunities toadd value and steps in to support delivery when needed.