Chanel Assistant Counter Manager (Fragrance & Beauty)

Chanel Inc.; Singapore; Sur place; SGD 40 000 - 60 000; Plein temps

Résumé du poste

Chanel Singapore is seeking an Assistant Counter Manager to lead an energetic team, delivering exceptional client experiences and upholding the brand's image in our stores.

You will align retail activities with corporate and global functions, think beyond the shop floor, and manage omni-channel client journeys.

As a CHANEL ambassador, you will coach and develop staff, optimize store procedures, and nurture loyalty through strategic brand storytelling and service excellence.

Qualifications

• Experience leading a luxury retail team.
• Strong business acumen and KPI focus.
• Excellent communication and clienteling skills.

Responsabilités

• Lead a scaled team to achieve sales targets and KPIs.
• Partner with Learning to coach and develop team.
• Ensure brand image and exceptional client experience in-store.

Connaissances

Leadership

Retail ops

Client experience

Coaching

Description du poste

We are looking for an Assistant Counter Manager to lead and inspire an energetic and passionate team who are dedicated to creating experiences with our clients.

With strong business acumen, you will lead retail activities that reinforce the brand's image and leadership in the market by liaising with field, corporate and global functions. You will thrive in this role if you are able to think ‘outside the four walls' and always have the entire client pathway in mind, including the omni-channel context.

Leveraging your unique experiences, Chanel will enable you…

• Share brand vision and culture, blend it into story-telling and client experience
• Lead a scaled team to achieve sales targets and support performance of individuals to meet KPIs
• Partner with learning team to coach and develop team. Nurture talent for pipeline building
• Ensure operational procedures according to guidelines and optimize in-store operational efficiency
• Deliver excellent and unique client experience, retain and grow client loyalty

You are energized by…

• Opportunities to influence business strategies by sharing observations of competition, business trends and client insights
• Identifying business opportunities and develop business initiatives in line with the brand vision and strategy
• Leading with professional coaching partners in enhancing team performance and development
• Being the CHANEL Ambassador by ensuring brand image, service and client experience in store

What you can bring to the team…

• Strategic and entrepreneurial thinking to drive business results with holistic planning
• Excellent leadership skills to drive execution, collaboration, partnership and client experience
• Role model coaching mindset and behavior in empowering and developing team to perform
• High sense of curiosity, agility, self-motivation and continuous learning spirits
• Appreciation for art, luxury and beauty