Fragrance Specialist

Chanel Pte Limited; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

Wellbeing programmes

Learning and development opportunities

Parental leave for all parents

Job summary

Chanel Pte Limited in Singapore seeks a Fragrance Specialist who creates unique client experiences through expert fragrance consultations and product knowledge. You will contribute to the Chanel image by delivering personalized service and maintaining brand standards at the point of sale.

You will drive sales, promote cross-selling, and ensure a seamless omni-channel journey for every client, while staying current with fragrance trends and Chanel heritage.

Qualifications

• Solid knowledge of Chanel Brand heritage, modernity and fragrance & beauty business.
• Ability to provide personalized fragrance consultations and tailor experiences.
• Proven track record in achieving sales targets and cross-selling.
• Experience enabling seamless omni-channel client journeys.

Responsibilities

• Provide personalized fragrance consultations and tailor-made client experiences.
• Achieve sales targets and promote cross-selling across channels.
• Support omni-channel shopping experiences for clients across touchpoints.
• Uphold Chanel standards of grooming and brand presentation.

Skills

Brand knowledge

Fragrance consultation

Sales target achievement

Omni-channel experience

Education

ISIPCA training

Job description

We are looking for individuals with a strong passion to create unique and memorable fragrance experience for each client, at every moment and at every point of sales to be our Fragrance Specialist.

Combining a business orientation and a passion for the client, you will act like an artist of relation who contributes to the Brand image and help build retail leadership in the market.

Leveraging your unique experiences, Chanel will enable you…

• Demonstrate solid knowledge of the Brand, its heritage, modernity and know-how on Fragrance & Beauty business
• Provide personalized fragrance consultation and create tailor-made experiences for our clients
• Achieve sales targets, promote cross-selling, retain, recruit and grow client return rates
• Facilitate a seamless omni-channel shopping experience for client

You are energized by…

• Being CHANEL Ambassador who educates and inspires clients and enriches their experience in using CHANEL fragrance products
• Sharing best practices with team and contributing to nourish the collective fragrance knowledge and skills

What you can bring to the team…

• Your constant stylish and professional image to lead as a role model to upkeep the standards of Beauty Advisors’ grooming
• Your curiosity in beauty and fragrance culture and trends, with good sense of smelling
• As a proactive self-learner and influencer of fragrance and beauty practice
• Professional knowledge preferably ISIPCA training or other equivalent certificate(s)

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally