CDN Solutions Engineer

Apple; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Apple's CDN Solutions Engineer role sits at the intersection of software engineering and global delivery. You'll design, implement, and troubleshoot CDN solutions across multiple platforms, collaborating with core teams to keep latency low and availability high.

Based in Singapore, you’ll work with a seasoned team spanning Cupertino and Singapore, using logs, metrics, and tooling to drive reliable performance for Apple services and products.

Qualifications

• 4+ years with Content Delivery Networks including caching, routing, origin config and TLS.
• 4+ years of production software development in Python, Go, or Node.js.
• Proven ability to troubleshoot HTTP and DNS issues in live production environments.
• Experience analyzing logs and metrics to root-cause issues under time pressure.

Responsibilities

• Design and implement CDN solutions across platforms to meet customer needs.
• Troubleshoot latency and availability issues using logs, metrics, and diagnostics.
• Build tooling to automate repeatable tasks and reduce manual work.
• Collaborate with cross-functional teams across Apple to ship reliable services.

Skills

CDN experience

Python

Go

Node.js

HTTP troubleshooting

DNS troubleshooting

Tools

VCL

Lua

EdgeWorkers

Grafana

Splunk

Observability tooling

Job description

Summary

Apple Media Products delivers content for some of Apple's most visible products — Apple TV+, Apple Music, the App Store, software updates, and more. The CDN Solutions team works across 6 CDN platforms (including Apple's own CDN) to onboard customers, configure properties, and keep things running at scale.

Description

As a CDN Solutions Engineer, you'll work directly with engineering teams across Apple — marketing, software engineering, AI/ML, IT, and more — to design and implement CDN solutions tailored to their needs. When issues arise, you'll troubleshoot: pulling logs, analyzing metrics, running DNS and HTTP diagnostics, and working with customers to resolve latency and availability problems. You'll also identify and build tools that make the team's work faster, more consistent, and less manual — this is a role where you're expected to notice what's missing, not just execute what's assigned.

Every engagement brings a different system, a different set of challenges, and often a new technology to get up to speed on. When Apple launches something new, there's usually a CDN solution that needs to exist before it can go live — the work is rarely visible to the end user, but it's foundational to making both new and existing products work at scale. It's a role that keeps you close to what Apple is building broadly, not just your own corner of it.

The team itself is a tight, experienced group — most engineers have been working in the CDN space for over a decade. The team is self‑directed and runs lean on process; there's no backlog of pre‑scoped tickets waiting for you. What stays constant is the depth of expertise around you and the expectation that you'll bring your own. The team spans Cupertino and Singapore, operating as a single group across time zones — which means you're rarely far from someone who's seen the problem before.

Minimum Qualifications

• 4+ years working with Content Delivery Networks — caching, routing, origin configuration, headers, and TLS
• 4+ years of production software development in Python, Go, or Node.js
• Demonstrated ability to troubleshoot HTTP and DNS issues in live production environments
• Experience analyzing logs and metrics to root‑cause issues under time pressure

Preferred Qualifications

• Experience with CDN configuration languages — VCL (Varnish/Fastly), Lua (nginx/OpenResty), or EdgeWorkers/Node
• Experience with multiple CDN vendors (Akamai, Fastly, Cloudflare, etc.)
• Familiarity with observability tooling — Grafana, Splunk, or similar
• Comfort in a polyglot codebase (Python, Node, Go, PHP)
• Golang development experience
• Strong written and verbal communication skills

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug‑free workplace.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200672858-3278