Casual Management Support Officer

National University of Singapore; Singapore; On-site; SGD 19,000 - 25,000; Full time

Job summary

National University of Singapore, through the Duke-NUS Medical School Office of Research, seeks casual interviewers for a field study on consumer beverage choices. Roles include intercept recruitment, consent, data collection, and survey administration at Outram Campus (approx. 15 hours/week).

You will guide participants through tablet-based tasks, ensure privacy, and maintain data quality while following scripts and training procedures. Start date 28/08/2026, onboarding provided.

Qualifications

• Strong interpersonal communication and respectful public approach.
• Fluent in English; Mandarin or Malay an advantage.
• Able to commit about 15 hours per week for fieldwork.
• Comfortable using tablets and following study protocols.
• High attention to detail and data-entry accuracy.

Responsibilities

• Recruit participants at high-footfall venues using a standardized script.
• Explain the study clearly; answer participant questions without bias.
• Screen eligibility using tablet questionnaire and apply inclusion/exclusion criteria.
• Administer informed consent and ensure voluntariness, confidentiality, and withdrawal rights.
• Guide participants through tablet-based food choice/shopping task and surveys.
• Ensure data completeness and quality checks before ending each session.

Skills

Interpersonal communication

Fluent English

Mandarin or Malay advantage

Reliable and punctual

Commitment to ~15 hours/week

Tablet use

Attention to detail

Follow scripts and data-entry checks

Professional conduct and sensitivity

Willingness to complete training

Tools

Tablet use (iPad/Android/Windows)

Job description

Job Title: Casual Management Support Officer

University-Level Unit: Duke-NUS Medical School

Faculty/Department-Level Unit: Office of Research

Employee Category: Contingent

Location_ONB: Outram Campus

Posting Start Date: 28/08/2026

Job Description

The Health Services Research & Population Health Department is conducting a research study on consumer beverage choices with and without Nutri-Grade label display, using a tablet-based experimental shopping task administered in public locations. The study uses an intercept recruitment approach: trained interviewers will approach passersby, invite them to participate in a short, voluntary study, screen for eligibility, and guide participants through a standardized tablet-based food selection task and brief survey.

We are looking to hire up to 4 interviewers to support consistent field implementation, ensure high-quality data collection, uphold participant privacy and informed consent procedures, and achieve recruitment targets across scheduled fieldwork sessions (Working hours approximately 15 hours/week).

Roles And Responsibilities

Participant recruitment and study administration

• Conduct intercept recruitment at designated high-footfall venues (e.g., malls, transit hubs, campuses) following a standardized script.
• Explain the study briefly and clearly; answer basic participant questions without biasing responses.
• Screen participants for eligibility using the tablet-based questionnaire and apply inclusion/exclusion criteria accurately.
• Administer informed consent procedures and ensure participants understand voluntariness, confidentiality, and withdrawal rights.

Data collection (tablet-based)

• Guide participants through the tablet-based food choice/shopping task and short pre/post surveys, ensuring protocol adherence.
• Ensure data completeness and quality checks (e.g., required fields completed, time stamps recorded) before ending each session.

Qualifications

• Strong interpersonal communication skills; comfortable approaching members of the public respectfully.
• Fluent in English; additional proficiency in Mandarin or Malayis an advantage
• Reliable and punctual; able to commit ~15 hours/week for the field period
• Comfortable using a tablet (iPad/Android/Windows) and following step-by-step protocols.
• High attention to detail; able to follow scripts, eligibility rules, and data-entry checks.
• Professional conduct and sensitivity when interacting with diverse participants.
• Willingness to complete mandatory study training (e.g., consent procedures, role-play practice, data security).

Req ID: 34256