Career Coach

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD; Singapore; On-site; SGD 52,000 - 78,000; Full time

Job summary

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD in Singapore seeks an experienced Career Coach to design and deliver high-quality career planning and coaching programmes for job seekers and career changers.

The role requires SWDA Certified Career Practitioner credentials and hands-on programme delivery, with a strong focus on person-centred, evidence-based practice and ethical standards.

Qualifications

• At least one full year of genuine Career Planning programme delivery with quarterly sessions.
• Must hold SWDA Certified Career Practitioner with hands-on coaching in CAP, CFP, or CSP.
• Ability to design coaching approaches around individual participant needs and evidence-based practice.
• Proven experience maintaining case notes and documenting programme outcomes for QA.

Responsibilities

• Plan, deliver, and facilitate Career Planning programmes and related career coaching sessions for individuals and groups.
• Conduct one-on-one and/or group coaching engagements grounded in participants' needs, goals, and readiness.
• Apply structured coaching methodologies drawn from CAP, CFP, and CSP frameworks as relevant.
• Maintain accurate case notes, document outputs, and track programme outcomes for evidence-based practice and continuous improvement.
• Uphold ethical standards and codes of conduct under PCDA/CDAS frameworks and SWDA guidelines.
• Collaborate with internal stakeholders to ensure coordinated support for participants.
• Stay current with labour market trends, industry skills demands, and career development best practices in Singapore.

Skills

Career coaching

Active listening

Education

SWDA Certified Career Practitioner

Tools

Case management systems

Job description

About the Role

We are seeking an experienced and ethical Career Coach to design and deliver high-quality career planning and coaching programmes for job seekers and career changers. The successful candidate will bring genuine, hands-on programme delivery experience, hold recognised SWDA career coaching credentials, and be committed to person-centred, evidence-based practice.

Key Responsibilities

• Plan, deliver, and facilitate Career Planning programmes and related career coaching sessions for individuals and groups.
• Conduct one-on-one and/or group career coaching engagements grounded in participants' actual needs, goals, and readiness — not enrolment quotas.
• Apply structured career coaching methodologies drawn from Career Advisory Programme (CAP), Career Facilitation Programme (CFP), and/or Career Supervision Programme (CSP) frameworks as relevant to the engagement.
• Maintain accurate and timely case notes, document participant outputs, and track programme outcomes to support evidence-based practice and continuous improvement.
• Uphold the ethical standards and codes of conduct set out under the PCDA/CDAS frameworks and comply with all SWDA marketing and advertising requirements in programme promotion and participant communications.
• Collaborate with internal stakeholders (e.g. programme managers, employment facilitators, case managers) to ensure coordinated support for participants.
• Stay current with labour market trends, industry skills demands, and career development best practices in Singapore.

Required Qualifications & Experience

1. Programme Delivery Track Record

   • At least one (1) full year of genuine Career Planning programme delivery, with documented sessions conducted in every quarter of the preceding year (i.e. no gap quarters).

2. Certification

   • Must hold the SWDA Certified Career Practitioner credential, with relevant hands-on career coaching experience in one or more of the following:
   • Career Advisory Programme (CAP)
   • Career Facilitation Programme (CFP)
   • Career Supervision Programme (CSP)

3. Person-Centred Practice

   • Demonstrated ability to design coaching approaches around individual participant needs and evidence, rather than enrolment or sign-up targets.

4. Evidence-Based Documentation

   • Proven experience maintaining case notes, capturing participant outputs, and documenting programme outcomes to support quality assurance and reporting.

5. Ethical Conduct

   • Working knowledge of, and consistent adherence to, applicable PCDA/CDAS codes of ethics and SWDA marketing/advertising guidelines.

Preferred Attributes

• Strong active listening, empathy, and rapport-building skills.
• Ability to work with diverse participant profiles (e.g. mid-career switchers, fresh graduates, retrenched workers, mature workers).
• Comfortable using case management systems or digital tools for documentation and reporting.
• Good written and verbal communication skills in English (additional local languages a plus).