Care Transition Coordinator

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

The National Healthcare Group Corporate Office (HQ) is seeking a Care Transition Coordinator to act as a bridge between acute hospitals and community care settings, ensuring discharged patients are placed appropriately in primary care facilities.

You will identify suitable patients, enroll them with primary care providers, coordinate seamless transfers, and maintain repositories of community healthcare resources.

Qualifications

• Fresh Diploma in Nursing or Health Sciences-related disciplines.
• NITEC or Higher NITEC in Nursing or Health Sciences-related fields.
• Other relevant qualifications demonstrating comparable knowledge and skills will be considered.

Responsibilities

• Bridge between acute hospitals and community care settings to place discharged patients.
• Identify suitable patients for community placement and enroll them with primary care providers.
• Facilitate seamless care transfers in both directions and maintain repositories of community healthcare resources.
• Produce regular administrative reports on patient indicators.
• Serve as the liaison for accessing available primary and community care resources.

Skills

Interpersonal communication

Multidisciplinary collaboration

Documentation accuracy

Bilingual

Patient-facing

Education

Diploma in Nursing

NITEC or Higher NITEC in Nursing/Health Sciences

Equivalent qualifications

Tools

Computer literacy

Job description

The Care Transition Coordinator serves as a vital bridge between acute hospitals and community care settings, working to ensure discharged patients from inpatient wards, outpatient clinics, and Emergency Departments are appropriately placed in primary or community care facilities such as General Practioners, Family Medicine Centres and Polyclinics.

This role involves collaborating with clinicians and clinic managers to identify suitable patients for community placement, enrolling them with primary care providers, facilitating seamless care transfers in both directions when necessary, and maintaining comprehensive repositories of community healthcare resources.

The coordinator also works extensively with various healthcare stakeholders including Specialist Outpatient Clinics, Community Health Teams, NHG Population Health and Ministry of Health to produce regular administrative reports on patient indicators, whilst providing patients with essential information and serving as the key liaison for accessing available primary and community care resources.

Job Requirements

Educational Qualifications

• Fresh Diploma in Nursing or Health Sciences-related disciplines
• NITEC or Higher NITEC in Nursing or Health Sciences-related fields
• Other relevant qualifications demonstrating comparable knowledge and skills will be considered

Experience

• Approximately 2 years of healthcare experience, particularly in patient-facing roles, would be advantageous
• Fresh graduates are welcome to apply

Language Skills

• Must be effectively bilingual
• Proficiency in local dialects would be an advantage

Technical Skills

• Computer literacy is essential
• Ability to maintain accurate and timely documentation

Personal Attributes

• Strong interpersonal and communication skills
• Meticulous attention to detail
• Ability to collaborate effectively with clinicians, primary physicians, and multidisciplinary healthcare teams