Captive Account Manager

WTW; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Willis Towers Watson in Singapore is seeking an experienced Captive Client Account Manager to lead client relationships for captive insurance clients, overseeing financial management tasks including management accounts, regulatory returns, and statutory reporting.

You will liaise with clients, colleagues, and service providers to ensure regulatory compliance, governance practices, and enhanced financial/operating efficiencies.

Qualifications

• Bachelor’s degree in accounting, finance, or related field.
• CA/ACCA professional certification preferred.
• Proven experience in client account management or financial accounting in captive insurance.
• Strong knowledge of insurance accounting principles and regulations.
• Excellent analytical and problem-solving skills; proficient with MS Office.
• Strong communication and interpersonal skills; able to build client relationships.
• Able to work independently in a fast-paced environment.
• Detail-oriented with deadline discipline.
• Pro-active and positive attitude.

Responsibilities

• Manage relationships with captive insurance clients and ensure service excellence.
• Interpret MAS/ACRA regulations and ensure compliance.
• Ensure compliance with corporate governance standards.
• Assist the Managing Director on project implementations.
• Manage treasury/investment functions and perform reconciliations.
• Oversee insurance and claims accounting for clients.
• Prepare budgets, policies and board materials; support governance.
• Coordinate with stakeholders and regulators; provide statutory reporting.
• Take minutes and document decisions.

Skills

Client management

Financial accounting

Regulatory compliance

Treasury management

Communication skills

Analytical thinking

MS Office

Attention to detail

Education

Bachelor’s degree in accounting/finance

CA/ACCA preferred

Tools

MS Excel

MS Word

Accounting software

Regulatory reporting tools

Job description

Description
We are seeking a dedicated and experienced Captive Client Account Manager to join our team at Willis Towers Watson. As a Captive Client Account Manager, you will play a pivotal role in managing relationships with our captive insurance clients, ensuring their servicing requirements are met with excellence. You will be the main contact point for a portfolio of clients whilst overseeing various financial management tasks including production of key deliverables such as management accounts, regulatory returns and audited financial statements accurately and timely. In addition, you will liaise with clients, colleagues and the captives’ service providers to ensure regulatory compliance, support corporate governance practices and enhance financial / operating efficiencies of the portfolio under your management. Responsibilities include:

• Manage the relationship with your portfolio of captive insurance clients and assume responsibility for client service delivery and excellence.
• Interprets MAS/ACRA Regulations, including guidelines and circulars, keep clients up to date and ensure all relevant prescribed standards are met at all times.
• Ensure compliance with corporate governance standards.
• Assist the Managing Director on projects implementation to support the business.
• Manage treasury/investment functions for captive insurance clients and perform reconciliation where required.
• Handle insurance and claims accounting processes on behalf of captive insurance clients.
• Preparation and annual review of budgets, policies and protocols in collaboration with clients and management.
• Liaise with internal/external stakeholders, brokers, regulators, actuaries, auditors, tax agents, company secretary etc.
• Management/Financial reporting to clients and Statutory reporting to regulatory bodies in accordance with the Financial Reporting Standards.
• Facilitate client board meetings and assist in the production of board materials.
• Minutes taking if required and ensure proper documentation of decisions.
• And any other additional duties that may be assigned to you by the Company from time to time
  

Description
We are seeking a dedicated and experienced Captive Client Account Manager to join our team at Willis Towers Watson. As a Captive Client Account Manager, you will play a pivotal role in managing relationships with our captive insurance clients, ensuring their servicing requirements are met with excellence. You will be the main contact point for a portfolio of clients whilst overseeing various financial management tasks including production of key deliverables such as management accounts, regulatory returns and audited financial statements accurately and timely. In addition, you will liaise with clients, colleagues and the captives’ service providers to ensure regulatory compliance, support corporate governance practices and enhance financial / operating efficiencies of the portfolio under your management. Responsibilities include:

• Manage the relationship with your portfolio of captive insurance clients and assume responsibility for client service delivery and excellence.
• Interprets MAS/ACRA Regulations, including guidelines and circulars, keep clients up to date and ensure all relevant prescribed standards are met at all times.
• Ensure compliance with corporate governance standards.
• Assist the Managing Director on projects implementation to support the business.
• Manage treasury/investment functions for captive insurance clients and perform reconciliation where required.
• Handle insurance and claims accounting processes on behalf of captive insurance clients.
• Preparation and annual review of budgets, policies and protocols in collaboration with clients and management.
• Liaise with internal/external stakeholders, brokers, regulators, actuaries, auditors, tax agents, company secretary etc.
• Management/Financial reporting to clients and Statutory reporting to regulatory bodies in accordance with the Financial Reporting Standards.
• Facilitate client board meetings and assist in the production of board materials.
• Minutes taking if required and ensure proper documentation of decisions.
• And any other additional duties that may be assigned to you by the Company from time to time
  

Qualifications

• Bachelor’s degree in accountancy, finance, or related field
• Professional certification (e.g., CA, ACCA) preferred.
• Proven experience in client account management or financial accounting roles in the captive insurance
• Strong understanding of insurance accounting principles and regulations
• Excellent analytical and problem-solving skills; Proficiency in Microsoft office
• Strong communication and interpersonal skills, with the ability to build strong client relationships.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attentive to details and ability to meet deadlines consistently.
• Pro-active and positive attitude

Equal Opportunity Emloyer