Campus Care Services Officer — Elder & Community Engagement

St Luke's ElderCare; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

St Luke's ElderCare in Singapore seeks a Care Services Officer for our Temasek Polytechnic Centre. You will focus on client service and centre administration, ensuring elders and their families have a smooth care journey.

You will host visits, coordinate activities, and represent SLEC to TP staff, students, volunteers and partners. With a Diploma/Degree and 2–3 years in customer service or administration, you will bring a hospitality mindset, strong communication, and the ability to work in a

Qualifications

• Diploma or degree in a relevant discipline; 2–3 years in customer service, front desk, hospitality or administration.
• Experience in healthcare, eldercare, or education is preferred.

Responsibilities

• Serve as main point of contact for elders and NOK; manage enquiries, onboarding and orientation.
• Create a welcoming experience for elders, families and visitors within the campus.
• Manage admissions, discharges, service transitions and client records.
• Handle billing, payments, subvention reporting, petty cash and audit documentation.
• Represent SLEC professionally to TP staff, students, volunteers and partners; host visits and engagement sessions.
• Coordinate programmes and activities with students, volunteers and partners; onboard volunteers and partners.
• Support referrals and collaborations across services; liaise with the Centre Manager on partnerships.

Skills

Customer service

Hospitality mindset

Administration

Communication skills

Public speaking

Stakeholder management

Microsoft Office

Education

Diploma or Degree in a relevant discipline

Tools

Microsoft Office

Client record systems

Job description

St Luke's ElderCare in Singapore seeks a Care Services Officer for our Temasek Polytechnic Centre. You will focus on client service and centre administration, ensuring elders and their families have a smooth care journey.

You will host visits, coordinate activities, and represent SLEC to TP staff, students, volunteers and partners. With a Diploma/Degree and 2–3 years in customer service or administration, you will bring a hospitality mindset, strong communication, and the ability to work in a