Call Center Agent (Novena/ Immediate/ $16)

PERSOL; Singapore; Sur place; SGD 21 000 - 34 000; Temps partiel

Avantages offerts par ce poste

Training and support provided

Experience in a government-linked/Regi

Résumé du poste

PERSOL is seeking a proactive contact-center style professional to support taxpayers with corporate income tax and GST obligations. You will call taxpayers, guide them on filing and payments, and maintain meticulous records.

The role offers training and exposure to a government-linked environment, with office-hours scheduling. The ideal candidate will have strong communication skills, customer service experience, and the ability to handle confidential information while using MS Office tools

Qualifications

• Strong communication and interpersonal skills.
• Comfortable speaking with the public on the phone.
• Detail-oriented, responsible, and able to handle confidential information.
• Proficient in Microsoft Office applications.

Responsabilités

• Contact taxpayers by phone to remind and assist with Corporate Income Tax and GST filing and payment.
• Provide clear and professional guidance on tax-related enquiries.
• Maintain accurate records of interactions and follow-up actions.
• Support administrative and ad-hoc duties as assigned.

Connaissances

Communication skills

Interpersonal skills

Phone etiquette

Customer service

Attention to detail

Confidential information handling

MS Office proficiency

Outils

Microsoft Office

Description du poste

Join a dynamic team and play an important role in supporting tax compliance and fostering a community of responsible taxpayers.

Key Responsibilities

• Contact taxpayers via phone calls to remind and assist them with their Corporate Income Tax and GST filing and payment obligations.

• Provide clear and professional guidance on tax-related enquiries.

• Maintain accurate records of interactions and follow-up actions.

• Support administrative and ad-hoc duties as assigned.

Requirements

• Strong communication and interpersonal skills.

• Comfortable speaking with members of the public over the phone.

• Customer service experience will be an advantage.

• Detail-oriented, responsible, and able to manage confidential information.

• Proficient in Microsoft Office applications.

What We Offer

• Attractive hourly remuneration.

• Office hours work schedule.

• Valuable experience within a government-linked environment.

• Training and support provided.