Business Systems Sr Analyst

CBRE; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

CBRE is seeking a Business Systems Senior Analyst in Singapore to formulate and define complex system scopes and objectives. You will work with internal partners to develop and enhance systems across the business.

The role involves identifying technical solutions, supporting end-user applications, and generating reports. A Bachelor's degree with 2–5 years of relevant experience is preferred.

Qualifications

• Bachelor's Degree preferred with 2–5 years of relevant experience.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply judgment and precedents.
• In-depth knowledge of Microsoft Office products such as Word, Excel, Outlook.

Responsibilities

• Take part in the business process to identify and implement technical solutions.
• Respond to stakeholder inquiries regarding system processes and capabilities.
• Develop customized queries and reports utilizing complex table matrices.
• Create correspondence, presentations, and other materials for end-user training.
• Log and track work tickets with external product vendors or support organizations.

Skills

Analytical thinking

Problem solving

Organizational skills

Communication

Education

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

Business Systems Senior Analyst – Singapore

CBRE is the global leader in commercial real estate servicesand investments. With services, insights and data that span every dimension ofthe industry, we create solutions for clients of every size, in every sectorand across every geography. CBRE is the place where talented people who want todo impactful work can realize potential in every dimension.

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global WorkplaceSolutions (GWS) provides end-to-end services to occupier clients across theentire lifecycle of a building.

Our teams help companies improve their operations and reducecosts, through expert facilities management, project management, real estateand energy and sustainability services. Our dedicated teams work across allindustries, and support clients ranging from global Fortune 500 companies tosingle, iconic buildings.

About The Role

As a CBRE Business Systems Sr. Analyst, you will be responsible for formulating and defining complex system scopes and objectives.

This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.

What You’ll Do

• Take part in the business process to identify and implement technical solutions.
• Respond to stakeholder inquiries regarding system processes and capabilities.
• Research and support advanced end-user applications and test end-user processes using defined guidelines.
• Develop relationships with high-level clients and internal and external IT teams.
• Review information on areas of improvement and implement changes to increase user satisfaction.
• Log and track work tickets with external product vendors or support organizations. Provide end-users with a detailed explanation of ways to use the systems in a more efficient manner.
• Devise and change procedures to solve complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications.
• Create correspondence, presentations, and other materials for end-user training.
• Generate customized queries and reports utilizing complex table matrices.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

What You’ll Need:

• Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader incommercial real estate services and investment that helps businesses and peoplethrive. We are dynamic problem solvers and forward-thinking professionals whocreate significant impact. Our collaborative culture is built on our sharedvalues — respect, integrity, service and excellence — and we value the diverseperspectives, backgrounds and skillsets of our people. At CBRE, you have theopportunity to chart your own course and realize your potential. We welcome allapplicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate'sunique experience, skills and aspirations. We do not use artificialintelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process.