Business Development Representative

ZENDESK SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Zendesk Singapore Pte. Ltd. is seeking a proactive sales professional to lead SMB-focused hunting activities across the Asia region. You will identify, qualify, and cultivate opportunities, collaborating with internal stakeholders to build a strong pipeline.

The role emphasizes relationship-building, strategic prospecting, and delivering top-tier customer experiences in a fast-paced environment. Fluency in Cantonese is highly preferred for South China-region coverage.

Qualifications

• BD experience within SMB segment.
• Minimum 2 years of experience in a sales-related environment.
• Self-starter with hunger to overachieve and succeed.
• Excellent written and verbal communication skills.

Responsibilities

• Engage with prospects and clients to understand business challenges and pain points.
• Generate high-value sales pipeline through targeted prospecting into SMB accounts.
• Collaborate with the Sales team to develop a list of target prospects.
• Develop and manage a pipeline of prospects and provide top-class customer experience.

Skills

Business Development

Sales experience

Communication

Cantonese

Education

Bachelor's degree (preferable)

Job description

About Zendesk

Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet customer needs, set teams up for success, and keep businesses in sync.

We are looking for hardworking individuals who are certain that they want a career in software sales. Whilst no previous experience is required, we are looking for team members who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry and are willing to go above and beyond in this goal oriented position.

The Role

This is a pure hunting sales role and includes engaging with prospect organizations within the SMB market segment. You will work with key internal stakeholders and groups - including sales & product managers, industry sales directors, and marketing. You will be responsible for identifying, uncovering and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales across Asia.

Key Responsibilities

• Engage with prospects and clients to understand business and organisation challenges and pain points
• Generate high-value sales pipeline through both strategic and targeted prospecting into SMB accounts
• Collaborate with the Sales team to develop a list of target prospects
• Develop and manage a pipeline of prospects & provide top class customer experience

Your Experience

• Business Development experience within the SMB segment, particularly managing prospects from the Greater China region.
• A minimum of 2 years of experience in a Sales related environment
• A competitive mindset, with a hunger and 'self-starter' commitment to overachieve and succeed
• Excellent communication, interpersonal, and organisational skills; you should be a great writer, speaker, and listener
• Native Chinese language capabilities (Cantonese) is highly preferred, as this role will cover business primarily in the South China Region
• Bachelor's degree is preferable