Business Development Operations & CRM Specialist

Rajah & Tann Asia; Singapore; On-site; SGD 42,000 - 66,000; Full time

Benefits offered by this job

Job summary

Rajah & Tann Asia is seeking a proactive administrative professional to manage CRM data, support business development activities, and handle DTDi claims. You will liaise with internal teams and external partners to ensure flawless documentation and timely submissions.

In addition to CRM accuracy, you will assist with event logistics and general office administration, contributing to smooth day-to-day operations across the firm.

Qualifications

• Experience in CRM administration, compliance, grants/tax claims, or similar operational roles will be an advantage.
• Familiarity with CRM systems and Microsoft Office applications, particularly Excel.
• Knowledge of Singapore government incentive schemes (DTDi) is a plus.
• Strong attention to detail and accuracy, with ability to manage multiple deadlines effectively.
• Strong interpersonal and communication skills.
• Candidates re-entering the workforce are welcome to apply.

Responsibilities

• Maintain accurate and reliable client and contact records in the firm's CRM system.
• Support business development activities through data management, client segmentation, and reporting.
• Prepare and submit Double Tax Deduction for Internationalisation (DTDi) claims, including verification, compilation and maintenance of supporting documentation and business trip records.
• Serve as key internal and external liaison for applications, clarifications, audits.
• Support BD & Marketing-led events and logistics, such and distribution of corporate gifts, etc.
• Provide day-to-day administrative and operational support, such as maintenance of the team mailbox, courier requests, to ensure smooth team operations.

Skills

CRM administration

MS Excel

Attention to detail

Interpersonal communication

Deadline management

Job description

Rajah & Tann Asia is seeking a proactive administrative professional to manage CRM data, support business development activities, and handle DTDi claims. You will liaise with internal teams and external partners to ensure flawless documentation and timely submissions.

In addition to CRM accuracy, you will assist with event logistics and general office administration, contributing to smooth day-to-day operations across the firm.