Business Development Manager (Tours)

KLOOK TRAVEL TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Klook Travel Technology Pte. Ltd. is expanding its multi-day tour supply by recruiting merchants and negotiating strong commercial terms across priority destinations.

This role focuses on building deep supplier networks, onboarding handoff, and sustaining strategic partnerships to scale the catalog. You will lead merchant outreach, negotiate rates and terms, and collaborate with cross-functional teams to ensure supply aligns with the customer booking journey.

Qualifications

• Minimum 5+ years in business development, ideally in travel, OTA, tours & activities or similar marketplace.
• Demonstrated track record of sourcing, negotiating and closing supplier partnerships at scale across markets and languages.
• Fluent in English and Mandarin for direct negotiation with merchants and partners.

Responsibilities

• Expand supply coverage and depth across priority destinations, strengthening categories where demand is higher than offering.
• Negotiate strong commercial terms (rates, commission, exclusivity, promotional support) with local operators and destination specialists.
• Build and own merchant relationships from first outreach through signed agreements and onboarding handoff.
• Represent Klook at industry events and with strategic partners as a senior commercial voice for multi-day tour supply.
• Collaborate with cross-functional teams to align supply with booking journeys and go-to-market plans.
• Report on supply health, track growth in coverage, merchant count and catalog quality to leadership.

Skills

5+ years experience in BD

English

Mandarin

Commercial negotiation

Sourcing and partnerships

Job description

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

About the Role

We're growing the supply side of Klook's Multi-Day Tour business — an early-stage category with real momentum. This role owns supply expansion across our priority destinations: recruiting merchants, negotiating strong commercial terms, and building out the depth and breadth of itineraries on offer.

What You'll Do

Supply Expansion & Commercial Negotiation

• Expand supply coverage and depth across our priority destinations, with a particular focus on strengthening categories and itinerary types where our current offering is thinner than traveler demand.
• Negotiate strong commercial terms (rates, commission, exclusivity, promotional support) with local operators and destination specialists across our multi-day tour offering.
• Build and own merchant relationships with global, multi-language supply partners, from first outreach through signed agreement and onboarding handoff.

Market & Category Leadership

• Set destination-level sourcing priorities that translate market and catalog insight into concrete supplier targets.
• Monitor the competitive landscape and translate market intelligence into sourcing and commercial strategy.
• Represent Klook at industry events and with strategic partners, and act as a senior commercial voice for multi-day tour supply.

Cross-Functional Collaboration

• Guide Business Development Associates on merchant onboarding standards, content quality and negotiation playbooks.
• Partner with cross-functional teams to align supply coverage with the booking journey and go-to-market plans.
• Report on supply health and business reviews to leadership, tracking growth in coverage, merchant count and catalog quality.

What You'll Need

• 5+ years of industry experience with proven expertise in business development, ideally in travel, OTA, tours & activities or a related supply-heavy marketplace.
• A demonstrated track record of sourcing, negotiating and closing supplier partnerships at scale, across multiple markets and languages.
• Language: English and Mandarin are both required, to negotiate directly with merchants and partners across our international markets.
• Strong commercial judgment — comfortable structuring rate and commission deals and defending margin.
• Data-driven and structured — able to turn catalog and market insight into a prioritized sourcing plan.
• Comfortable with ambiguity and willing to travel internationally to build supplier relationships on the ground.